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From Order Number to Build Week Confirmed

123K views 391 replies 55 participants last post by  staV 
#1 ·
Hi all,

I just wanted to document for myself, and other new buyers the current lead times in the process.

I ordered on 16th March at dealers.

22/03/19 - 1 week later - Dealer emailed me with order number
23/03/19 - 1 day later my order appeared on the 'My VW' app - "With The Factory"

I am aware there were long delays in the past from last year's WLTP issues. What are people's experiences with more recent order timelines, i.e. this side of the new year?

How long to go from 'With The Factory' to build week confirmed? Appreciate some of you have this info in your signature but others don't. Would be good to get an idea of the current lead times of 'new orders' post the WLTP 'crisis'.
 
#3 ·
Similar to above I ordered 22nd Feb. Received order number the same day and tracking number went live on the vw website the following week. Exactly a week later received the change in status to "With The Factory". Dealer has told me I have a provisional build week of 23 which could move forward and build week should be confirmed about 4 weeks in advance of build. Original delivery estimate at ordering was 20 weeks which works out end of July.
 
#6 ·
I ordered my car on 25/03/19. Got my order number 2 days later. My dealer has told me the build week for my car is week 22 which is the end of May.
 
#7 ·
Was just wondering how others were getting on, so this is an ideal thread....

My order was placed 18th Feb. Same story with tracking, went to 'with factory' and has stayed at that stage. Now 7wks later; was given an estimated 12-14wk leadtime but looks like that will drift.

I've been provided with an unconfirmed/provisional Week 19 build week, but I'm not holding my breath!
 
#9 ·
I ordered mine on the 2nd Feb, was told by VW UK that my provisional build week was 18 (last week of April). Still haven't changed from "With the factory" even though I was expecting it to change in Week 14 with the 4 week lead time (last week). Still no change as of today, so looks like a minimum slip of a week into 19 or maybe later.
 
#10 ·
Well as mentioned on my own thread mine is still sitting at the UK port and it's now coming up to 2 weeks so 6 weeks in total sitting at a German or UK port, not impressed.
 
#11 ·
My "promised" timeline is in my signature. Despite dealer originally saying this would be my build week, no status change yet. They've also failed to return calls or emails asking for an update. To be honest, I'm not going to be mucked about. I'm already looking into second hand options both VW, Volvo and Audi. My current Qashqai was bought new and wasn't this frustrating. They gave me a date when I ordered and it actually came a week early.
 
#13 ·
JK-VWTiguanR said:
Well as mentioned on my own thread mine is still sitting at the UK port and it's now coming up to 2 weeks so 6 weeks in total sitting at a German or UK port, not impressed.
Do we think that port delay is WLTP related for yours?
 
#15 ·
Mine is provisionally build week 21, so from 20th of May. It hasn't change from with factory yet but it's also not within 4 weeks of build so I'm not overly concerned as yet.

If the Muppets sort out Brexit I'll wait until September as was my original plan. If they don't come up with a deal now and it's postponed until end of June I may well take the car early. If we crash out without a deal then the Tiguan may crash out as well, as there is no way I'm paying 10% import duty as well.
 
#16 ·
Wardy said:
JK-VWTiguanR said:
Well as mentioned on my own thread mine is still sitting at the UK port and it's now coming up to 2 weeks so 6 weeks in total sitting at a German or UK port, not impressed.
Do we think that port delay is WLTP related for yours?
No as i have order the new 230 model which passed the WLTP before it was released to order, i was told the delay was due to VW wanting to export as many cars out of Germany into the UK to avoid any Brexit price increases and as such they have too many cars at the UK ports.

Wife is not happy with the delays and tells me to cancel the order and were go else where, starting to think shes right.
 
#17 ·
Hi, just ordered my first VW, a Tiguan R-Line tech 1.5TSI DSG on Tuesday. I was informed it would probably be the end of August/beginning of September before I am able to get my hands on it.
 
#19 ·
eddy1586 said:
Ordered a Tiguan R-Line 230 tsi on the 25th March, had a confirmed build date for week 18. Fingers crossed, the dealer says it should be with me by the back end of May

Sent from my SM-N960F using Tapatalk
Did your dealer say its confirmed or the app. As i ordered the same car on the 12th of Feb and they gave me a provisional build week of 20 and the app is still on stage two 'with factory'. I also know a couple of others who ordered their car in Feb and was quoted week 20.
 
#22 ·
eddy1586 said:
My dealer had a confirmed build week so he said straight away that it should arrive at the end of May. On the tracker it just says build week confirmed but I emailed VW who confirmed it's due to be built week 18.

Sent from my SM-N960F using Tapatalk
So you ordered it six weeks after me and will get it at least two weeks before i get mine. not jealous at all :mrgreen: :lol: :lol: What colour and extras are you getting.
 
#23 ·
Keithp said:
eddy1586 said:
My dealer had a confirmed build week so he said straight away that it should arrive at the end of May. On the tracker it just says build week confirmed but I emailed VW who confirmed it's due to be built week 18.

Sent from my SM-N960F using Tapatalk
So you ordered it six weeks after me and will get it at least two weeks before i get mine. not jealous at all :mrgreen: [emoji38] [emoji38] What colour and extras are you getting.
It might get built before yours but from looking at this forum it's not for definite mine will arrive first. My car is standard except for paint (indium) the dealer would be getting that car if I bought it or not that's why hopefully it isn't taking me as long as other people.

Sent from my SM-N960F using Tapatalk
 
#24 ·
Ordered min on 13 March and got the order number next day.
Dealer rang on Tuesday 9 April with provisional Build Week 24.
Does anyone know how long until Confirmed build date?
 
#26 ·
Well, mine is supposed to be build week 20 (13th May). Going on the theory on here that they fix the production schedules about 4 weeks in advance, I would have expected to see my build week be confirmed on the app today, but no such joy.

Anyone else with build week 19/20/21 had any luck?
 
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