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From Order Number to Build Week Confirmed

123K views 391 replies 55 participants last post by  staV 
#1 ·
Hi all,

I just wanted to document for myself, and other new buyers the current lead times in the process.

I ordered on 16th March at dealers.

22/03/19 - 1 week later - Dealer emailed me with order number
23/03/19 - 1 day later my order appeared on the 'My VW' app - "With The Factory"

I am aware there were long delays in the past from last year's WLTP issues. What are people's experiences with more recent order timelines, i.e. this side of the new year?

How long to go from 'With The Factory' to build week confirmed? Appreciate some of you have this info in your signature but others don't. Would be good to get an idea of the current lead times of 'new orders' post the WLTP 'crisis'.
 
#252 ·
I hope you get yours soon buddy.

I've just been past our dealer an caller see if i could get a sneak peek:( told me no lol. Still r
Wrapped up

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#253 ·
Haha that's funny! They'll take out a restraining order soon :)

Just called VWCS and they say mine left Grimsby today. Have just emailed dealer. I didn't get a second stage 6 though.

Has your stage 7 updated yet?
 
#254 ·
Nope no stage 7 Haha they can if they like but I'd still bug the sh*t out of them Haha Haha cant believe got to wait waited since feb

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#255 ·
Dealer just emailed me back to say yes it's on it's way to them but that they're currently booking deliveries for W/c 24th June.

I've just lost my s**t with the lease company. Can't possibly take them a week and half to do the PDI.
 
#256 ·
Well fella mine is being picked up Tuesday so no doesn't take them long

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#257 ·
Hi guys,

Still at stage 6(a) on the phone, but got a call from the dealer.............

Says its on a car transporter today. Asked when I could pick it up - got the reply Friday 9.30😃

I told him about the lack of area view park assist on another R Line car but he didn't seem phased, so we will see in the next 48 hours

Time to get the chequered flag out😆

By the way, has anybody used the VW 5 day insurance before changing their own over( I am selling my current one privately?)
 
#259 ·
So this morning I got my 5C Text (transit near the UK) so very pleased that it seems to be progressing along quite quickly.

However, just to add to the pain of waiting.

last night my current car (that I'm part Ex-ing) has decided that its got a Head Light Malfunction (supposedly clever self leveling and cornering headlights) After its self test the left head light decides to go full travel to the left and stays there. Its booked in with the garage to get fixed but they can't fit it in till the 21st of June. Hopefully my new car doesn't arrive to quickly.

Why couldn't it have waited a few more weeks before it broke. RUBBISH!
 
#260 ·
Always the way. I currently have an old Ford galaxy and everything is failing on it. It's got all the lights you can imagine on the windows in the front have stopped opening and one has fallen off the mechanism lolol

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#261 ·
I've got a Ford Focus ST3 estate and its not even 4 years old yet. Its been fairly reliable up until now.
They changed a radiator on its last service under warranty due to a small coolant leak that id not even noticed. And it had a big oil leak because they hadn't tightened the oil filter properly after its second service. but apart from that its been ok.
I think its protesting at the fact I'm trading it in LOL!!
 
#262 ·
Lmao I think they always do. I been telling mine its days are numbered hahaha. Man mine is messed up the auto box is playing up half of the electrics are screwed up. Cant turn off the dash lights cos the computer wont talk to any devices connected to it hahaha. But it starts everytime without fail lolol

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#264 ·
Tuesday morning. cant wait lol. I'm more excited than the bloody kids hahaa.

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#265 ·
ChrisDrake said:
Hi guys,

Still at stage 6(a) on the phone, but got a call from the dealer.............

Says its on a car transporter today. Asked when I could pick it up - got the reply Friday 9.30😃

I told him about the lack of area view park assist on another R Line car but he didn't seem phased, so we will see in the next 48 hours

Time to get the chequered flag out😆

By the way, has anybody used the VW 5 day insurance before changing their own over( I am selling my current one privately?)
That's brilliant.
 
#266 ·
Kris83 said:
So this morning I got my 5C Text (transit near the UK) so very pleased that it seems to be progressing along quite quickly.

However, just to add to the pain of waiting.

last night my current car (that I'm part Ex-ing) has decided that its got a Head Light Malfunction (supposedly clever self leveling and cornering headlights) After its self test the left head light decides to go full travel to the left and stays there. Its booked in with the garage to get fixed but they can't fit it in till the 21st of June. Hopefully my new car doesn't arrive to quickly.

Why couldn't it have waited a few more weeks before it broke. RUBBISH!
They always do that when they know you're throwing them away in px! :roll:
 
#268 ·
I just got the same!!! Hahaha probs on the same transporter yesterday as I told ya

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#269 ·
I got my 5c this morning so it has left Emden. Tried asking live chat on VW site today what boat is on and they can't tell me, also asked my dealer the other day and they said they don't get that i info. So guess I will just have to wait for next stage.
 
#270 ·
I'd ring again they can tell you. Just depends who you get. I've had the names of all the boats. Do u know what poet yours is going too. Grimsby Tyne or sheerness

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#272 ·
Weser highway goes there sometimes
Live chat is useless. Ring customer services select option 9. Give order number an ask them. Much more helpful

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#273 ·
Thanks just spoke to customer services she told me the name of boat just checked it on live tracker and it arrives in port at 1230 today. I had better stat start sorting mud flaps mats and running boards.
 
#274 ·
Had a funny conversation with the lease company today.

"Good news, they've fast tracked your PDI and the car is ready........they can deliver it on 26th June"

After I pointed out that the fast track was pointless if I have to wait another 13 days they eventually agreed to deliver on Tuesday!
 
#276 ·
Pipped you two boys to the post🎈🎉🎊🎈🎉🎊🎉

Signed the epapers and pick up my Mexican Bandit tomorrow afternoon. :)

(Assuming it's got area view park assist) :roll:

See you on the other side - as they say!!!
 
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