Search found 8 matches

by majaem1
Thu Jan 16, 2020 6:33 pm
Forum: Faults & Technical
Topic: Shattering Sunroofs
Replies: 20
Views: 2950

Re: Shattering Sunroofs

Ive been in touch with the purchasing dealer, Arnold Clark, who have stated that as the car is over six months old the onus is on the vehicle owner to prove there is/was a fault. When VW removed the sunroof originally all the glass fell out so its now quite difficult to prove there was a fault and a...
by majaem1
Wed Jan 15, 2020 6:32 pm
Forum: Faults & Technical
Topic: Shattering Sunroofs
Replies: 20
Views: 2950

Re: Shattering Sunroofs

John27. Yes i agree and as one person put it VW would be committing legal suicide if they openly accepted there was a problem. My advice is to keep the curtain closed or indeed apply the film then you know. Ill get the photos of our sunroof put up which shows part of the sunroof in a popped up posit...
by majaem1
Wed Jan 15, 2020 6:25 pm
Forum: Faults & Technical
Topic: Shattering Sunroofs
Replies: 20
Views: 2950

Re: Shattering Sunroofs

How do you know theres non? If people just pay for the new sunroof, as VW warranty wont, and then don't do anything or say anything how do we as consumers know about it. We don't but by me highlighting the issue we have had it may get others to say something. That's why I've asked for people to get ...
by majaem1
Wed Jan 15, 2020 4:46 pm
Forum: Faults & Technical
Topic: Shattering Sunroofs
Replies: 20
Views: 2950

Re: Shattering Sunroofs

Hi, I appreciate your time and suggestion of the film but do you think you should pay £37k for a premium Tiguan R line car and then have to put film on the underside of the panoramic sunroof incase it shatters? Would you really buy a car if you had to do this? If anything VW should apply it so it ca...
by majaem1
Wed Jan 15, 2020 11:48 am
Forum: Faults & Technical
Topic: Shattering Sunroofs
Replies: 20
Views: 2950

Re: Shattering Sunroofs

Your exactly right but i would'nt say Legal Suicide. What does that say about how they view their customers. They could have avoided all this and fixed the car without accepting liability and we would have been non the wiser or even complain. If i can get one person to switch from buying VW I consid...
by majaem1
Wed Jan 15, 2020 7:01 am
Forum: Faults & Technical
Topic: Shattering Sunroofs
Replies: 20
Views: 2950

Re: Shattering Sunroofs

The issue here for me is that VW know there is a problem and in fact are being sued. There are stories on these types of forums which can be found with a 60 second google search but VW deny that any sunroofs have shattered because of a fault with the sunroof, the fittings of the sunroof or the fitme...
by majaem1
Sat Jan 11, 2020 11:01 am
Forum: Faults & Technical
Topic: Shattering Sunroofs
Replies: 20
Views: 2950

Re: Shattering Sunroofs

So VW are adamant without any evidence that sunroofs do not shatter. They claim that its impact damage so not covered by warranty and the vw owner, I.e. us, has to pay for a new panoramic sunroof. VW customer services refuse me access to speak to a member of staff from their warranty department and ...
by majaem1
Sun Dec 29, 2019 10:23 am
Forum: Faults & Technical
Topic: Shattering Sunroofs
Replies: 20
Views: 2950

Shattering Sunroofs

We've bought a brand new VW Tiguan R-line my19 and the sunroof just shattered on a 30mph road doing about 25mph. No impact to the sunroof by debris just the sound of air rushing in. The sunroof was pushed outwards but part of the glass had fallen in. There is a class action suit in America to do wit...

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