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Hello all....

Looking for either advice or someone that can point me in the right direction with my current long lasting and frustrating problem!

I have had my 2017 Tiguan since new and have never had an issue.
It is near top of the line so has all the mod-cons etc but not sure what exact model it is as all the paperwork currently sits with the mechanic who's attempting, and failing, to repair the following:

6 months ago I had a limp mode situation with the fault "Clutch sensor 2 alignment failure". This was intermittent and resolved itself intermittently over the next 4.5months with it appearing sometimes then clearing itself after reset. I decided to get it looked at as I was losing gearsets 2, 4, 6, & R during the fault and it was becoming more frequent, like once a week. I sent the vehicle to an Automatic Gearbox Specialist who identified the Mecatronic unit had a sensor fault which they repaired/replaced the sensor. When test driving they realised the Reverse gear was not available so they took it back up and assessed further. Now I am not too mechanically minded but have a general understanding so bare with me....... Apparently the synchronisation arm/lever/part is broken therefore it cannot select reverse gear. This was part cause of the Mecatronic failure or at least it is related? They have searched breakers yards, online and physically, contacted VW specialists throughout Europe and even gone to a VW recon gearbox specialist and the part simply is not available. My only option would be a new gearbox as we can't even find a 2nd hand or a recon one that will fit?

Is there anyone in this forum that knows where I can get a solution without forking out thousands on a new gearbox, bearing in mind I still need to pay a fair sum for the Sensor repair/replacement?

Thanks in advance!
 

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Would the VW DSG specialists supply the part if they also fit it (perhaps as part of a light reconditioning or refurb of your DSG)? I know they have said the part is not available but that might mean they are just not prepared to supply just the part. Most likely, such specialists will have a number of used DSGs which they cannibalise as part of their work and they may keep these for their rebuild/refurb customers. Might be another option worth exploring if you have not already done so?

Good luck.
 

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So the OP has had the car from new which is 4/5 years and they don’t know what model it is?
Also the mechanic has all the paperwork?

This sounds like either a troll or someone trying to buy a cheap car that is broken and fix it by joining the forum and using the knowledge of members who actually contribute their knowledge to others.

Sorry I won’t be able to help.
 
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