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Discussion Starter · #1 ·
Hi all

I've had my new Tiguan for a couple of months but am having real trouble with the drivers seat. I chose the SEL spec as I am a sucker for tech but really regret not having standard seats

The base seems to have virtually no padding and leaves me squirming from side to side in an hour. If I drive for a couple of hours I'm feeling it for a couple of days.

Has anyone else had this issue?

The other problem I've had is the front ACC sensor.. it's been replaced 3 times in 6 weeks and just failed again today... anyone else got a problem with these?

Apart from that I love the look of the car but just need to get these bits sorted once and for all.

Foz aka Numb bum :eek:
 

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Leather or Cloth :?: foz numb bum :lol: I have leather and have not had a problem :)
 

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Have to say that I love the Ergo seats. I've done 10k miles in just over 4 months including a 1,800 mile round trip to France and have found them really comfortable on long drives. Much better than my previous A4 Allroad. Also no problems with ACC which I also love. Sounds like you have been really unlucky.
 

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Must admit I wasn't sure about the seat on my R line, initially felt firm and flat compared to previous R line but I seem to have got used to it cos I haven't thought about it until this topic came up. Not felt numb after driving it.
 

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Prevous car was a BMW X1 and found this to be a very firm flat seat and uncomfortable.... hated long journeys. Tig seat for me is fine with plenty of adjustment in both height and forward/backward travel. Also like the adjustment on head rests and seat belt positioning. Tried the massarge function a few times and maybe useful on long drives...... moreso maybe after long walks !
 

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Hello Foz,

I have the SEL with cloth ergo seats, they are quite firm due to the heaters and I would expect the leather ones to be firmer.

I did have a bit of trouble with the seats and dug out an old guide to help me get the set-up right and it may help. Its called Drive Clear of Pain (Googling drive_clear_of_pain_self-print.pdf) should get it and it is by the Chartered Society of Physiotherapy.

One thing to note is that your position may seem odd at first but give it about a week to become accustomed to it

One thing I've also noticed is that there is a recall on the seats and mines just been done and the seat is now a lot firmer (I actually asked if they had changed the seat!)

Hope this helps

Earl
 

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My SEL has the Vienna leather seats, but my previous car, a Golf GT just had the standard cloth seats. However comparing the two, the leather in the Tiguan is far more comfortable than the Golf ever was.
I find the Tiguan leather seats extremely comfortable now that I've found the best position using all of the electrical adjustments. I think you need to persevere with the settings to get it right.
Also, being a tad on the large side, I'm possibly a bit larger in the seating area :lol: (if you get my drift), so that probably helps. :D

Steve
 

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Discussion Starter · #9 ·
Thanks for all of your replies! It's very helpful to have your feedback.

Mine are the cloth Ergoactive seats. Perhaps I just need to persevere or lose weight :p

I will try the link to the suggested seating setup too. If it doesn't work I may have to ration the mince pies this Christmas :lol:
 

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Foz said:
Thanks for all of your replies! It's very helpful to have your feedback.

Mine are the cloth Ergoactive seats. Perhaps I just need to persevere or lose weight :p

I will try the link to the suggested seating setup too. If it doesn't work I may have to ration the mince pies this Christmas :lol:
Foz, Did you ever solve your seat issues? I am suffering the same fate...not sure how long I am going to put up with this. I think the seat possibly has too many adjustments. I have done nearly 800miles and not found the perfect seating position yet.
 

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I feel your pain (literally).

I've had a spinal fusion and the base of my back is very sensitive due to scar tissue and a metal framework.

I recently bought a MK1 R-Line which had leather heated seats and lumbar which crippled me, after 2 weeks my back was so sore I couldn't even bear to sit on the seat for longer than 5 seconds. One of the options I looked at before deciding to change car was speaking to a specialist upholsterer, he was able to change the feel of a seat in many ways, the reason I decided not to go for this was because of the firm ride which wasn't helping things either.

Changed to a MK2 SE Nav and the seats are much better, I prefer a plain seat without lumbar. I've just had a heating element fitted to my seat today, hopefully it means even more comfort. I use heat a lot for pain at work, home etc.

What are your options?
 

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leehal said:
I feel your pain (literally).

I've had a spinal fusion and the base of my back is very sensitive due to scar tissue and a metal framework.

I recently bought a MK1 R-Line which had leather heated seats and lumbar which crippled me, after 2 weeks my back was so sore I couldn't even bear to sit on the seat for longer than 5 seconds. One of the options I looked at before deciding to change car was speaking to a specialist upholsterer, he was able to change the feel of a seat in many ways, the reason I decided not to go for this was because of the firm ride which wasn't helping things either.

Changed to a MK2 SE Nav and the seats are much better, I prefer a plain seat without lumbar. I've just had a heating element fitted to my seat today, hopefully it means even more comfort. I use heat a lot for pain at work, home etc.

What are your options?
No options really, just need to keep playing around until I find the right position. It seems to be too soft at the very base of my spine, interestingly this is the first car I have had lumbar support on as it was always an option on BMW. I could get out of an X3 or 5-series after driving 200 miles and not even notice it. This car at the moment 40 miles and I am done...I had read that some people find this seat uncomfortable, maybe it is just me :D It is a great car, just wish I could of selected non ergo seats hindsight is a wonderful thing.
 

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Agree my seat is too hard.
 

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I guess it's horses for courses. I've found a very comfortable position for myself in the ergo seat, although admittedly it did take a lot of experimentation to get there; and with it not having a memory function, I'm dreading losing the 'spot' if anyone else alters the seat. One criticism is that as I'm very tall, unless I sit so high that my head is touching the sun shield, my legs are at too high an angle so the extending front portion of the seat is too low to provide any support to the back of my legs, and is effectively useless.
Love the massage function...Waiting for the optional VW 'happy ending pack' for my next car ? :idea:
 

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Hi guys....really sorry that you are facing difficulties with your seats cause its a pitty not to enjoy them :( ... I also have the alcantara Ergoactive seats for 3 months now counting almost 5000km and frankly the seats are just amazing for me... I also had a Successfull big back spinal fusion (with screws) 3 years ago and honestly the ergoactive seats is by far the best extra in my Tig :D ....lumbar support makes travelling long distances look so easy and fun. Being tall and slim I had to experiment a bit with the adjustments but now its all Great...I really hope you all find a way to overcome these difficulties and issues.
 

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It's amazing how different people's experiences are with identical seats. Makes car reviews of seating seem a bit useless. I'm waiting for mine, but I wish I had done an extended test drive now
 

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NoHopeNoFear said:
It's amazing how different people's experiences are with identical seats. Makes car reviews of seating seem a bit useless. I'm waiting for mine, but I wish I had done an extended test drive now
Ask for another test drive. I was offered to have a "hassle free" test drive in an SEL by the customer service person yesterday when I contacted them online for an update on my order so I'm sure it can be arranged for you. Then you might be able to change your request for a certain seat if need be.
 

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Bhuna said:
NoHopeNoFear said:
It's amazing how different people's experiences are with identical seats. Makes car reviews of seating seem a bit useless. I'm waiting for mine, but I wish I had done an extended test drive now
Ask for another test drive. I was offered to have a "hassle free" test drive in an SEL by the customer service person yesterday when I contacted them online for an update on my order so I'm sure it can be arranged for you. Then you might be able to change your request for a certain seat if need be.
Too late - my Tiguan is built and in transit! I'm sure it will be fine, neither my wife or I have any special back problems, and we are both average sort of size

I did try the massage function though. Wasn't really a fan, but maybe I'll change my mind after a longer drive
 

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NoHopeNoFear said:
Bhuna said:
NoHopeNoFear said:
It's amazing how different people's experiences are with identical seats. Makes car reviews of seating seem a bit useless. I'm waiting for mine, but I wish I had done an extended test drive now
Ask for another test drive. I was offered to have a "hassle free" test drive in an SEL by the customer service person yesterday when I contacted them online for an update on my order so I'm sure it can be arranged for you. Then you might be able to change your request for a certain seat if need be.
Too late - my Tiguan is built and in transit! I'm sure it will be fine, neither my wife or I have any special back problems, and we are both average sort of size

I did try the massage function though. Wasn't really a fan, but maybe I'll change my mind after a longer drive
I never had a back problem until driving this car. It may be just me and don't want to worry people, wish I had done an extended test drive. Really considering my options now, as I cannot get this seat to be comfortable. As much as I like this car the only issue now being the seat, has made me wish I bought the X1 at the moment.
 

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Urrrz106 said:
NoHopeNoFear said:
Bhuna said:
Ask for another test drive. I was offered to have a "hassle free" test drive in an SEL by the customer service person yesterday when I contacted them online for an update on my order so I'm sure it can be arranged for you. Then you might be able to change your request for a certain seat if need be.
Too late - my Tiguan is built and in transit! I'm sure it will be fine, neither my wife or I have any special back problems, and we are both average sort of size

I did try the massage function though. Wasn't really a fan, but maybe I'll change my mind after a longer drive
I never had a back problem until driving this car. It may be just me and don't want to worry people, wish I had done an extended test drive. Really considering my options now, as I cannot get this seat to be comfortable. As much as I like this car the only issue now being the seat, has made me wish I bought the X1 at the moment.
I hope you can find a suitable solution for your issues, I agree there is no point doing yourself long term damage for a car. Speak with your dealer, they may be able to do a seat swap for a different seat type, or even from a different model.
 
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