[JK-VWTiguanR]

This has just happened to me. The car was plugged in last night but I forgot to approve the plug in on my ohme app duh. The alarm went off in the night and this morning the 12v was flat. The VW Assist guy was with me quickly and said this is a known issue so booked me into VW on 17th April for the update. I think this will mean I can't charge overnight now as the charging schedule isn't the full night so I risk a repeat scenario?

How did the update go, has it resolved the issues?

 

[JK-VWTiguanR]

Well after having my 2025 PHEV all week VW have confirmed that my car cannot be schedule / timer charged and so as far as I am concerned it is not fit for purpose. As a result they are processing my rejection of the car. Very disappointed as I found it a good car but what is the point of having a PHEV that you cannot charge with cheap overnight electricity? They say the fix for this issue is due to be available in Q3 this year!! No way I am waiting that long for such a fundamental piece of functionality as this.

100% agree, there is a reason we have cheap times of electricity, mine is Saturday and Sunday between 11am and 4pm so it would not be so bad if I had the same car but thats not the point.

Too often these cars rely on software etc and when there is an issue why does it seem to take months to resolve.

Like yours you would have thought they would be making this a priority and get it resolved quickly.

 

[JK-VWTiguanR]

Well after having my 2025 PHEV all week VW have confirmed that my car cannot be schedule / timer charged and so as far as I am concerned it is not fit for purpose. As a result they are processing my rejection of the car. Very disappointed as I found it a good car but what is the point of having a PHEV that you cannot charge with cheap overnight electricity? They say the fix for this issue is due to be available in Q3 this year!! No way I am waiting that long for such a fundamental piece of functionality as this.

You may want to also read here as there is a post a couple of hours ago where a member says they think they may have a workaround.

https://www.tiguanforums.co.uk/threads/no-charge-schedule-possible-with-2024-ehybrid.11201/page-8

 

[JK-VWTiguanR]

Delayed. As predicted. VW informed me it's due 'in Q2' but couldn't tell me anything more.

Not good.

 

[JK-VWTiguanR]

Thanks @JK-VWTiguanR
My dealer confirmed that my can cannot be schedule charged I have started the rejection process. They say a fix is due to be available Q3 this year.

OK, dealers are not always the best source of information, thats why these forums work so well, I have many times been into the dealer and told them something and they were not aware or did not know or VW had not told them.