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Discussion Starter · #1 ·
Just in case anyone's car is stuck in the same status on the order tracker, deleting & re-adding it has been the only way to make mine update. Also, the sms notifications haven't worked once... It's now at step 5 - in transit, and it's not updated by itself once!
 

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Thanks for that, mine has also been the same. Stage 4 this week, constantly deleting and re adding to see if it has progressed to stage 5.

Has your dealer gave any indication on how long shipping will take.
 

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Discussion Starter · #3 ·
No - but it seems to be quite a bit early. Original delivery date was July 12th - but if it's in transit I can't see it taking that long!

(It was 10 days between starting stage 4 and going to 5.)
 

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I had to do the remove car and re-add, and that took the order from stage 3 to 4. However my 5a text arrived yesterday without any further action by me and the online tracker had updated itself to 5 when I looked a few minutes later.
 

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When I spoke with my dealer a few weeks back he claimed there were significant delays in the shipping of the vehicles and this could take up to 10 weeks.

I have been monitoring other VW forums closely and it appears from those it's taking on average 3 weeks after arriving at Emden.
 

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Tigall18 said:
I had to do the remove car and re-add, and that took the order from stage 3 to 4. However my 5a text arrived yesterday without any further action by me and the online tracker had updated itself to 5 when I looked a few minutes later.
Mine was the same. I have been delete if and adding it every couple of days.

Changed to 4 on Monday after I re-added then 5a text yesterday morning on its own.
 

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You lot are making me really jealous. Mine is now 12 weeks into the order process, and no matter how many times I delete and re-add the car, it's still stuck at Stage 2 "Your order is with the factory" :cry:
 

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Have you got a build week yet from your dealer? We must have ordered around the same time.
 

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Despite what my signature says, mines actually been on order since the 6th March - earlier really, but that's when they took the deposit.
How did you guys get the tracking information, and where do you access it?
Despite promises to "keep you informed" I've heard nothing from my dealer, who appears to be a deaf mute!
Cheers
 

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CUK said:
Despite what my signature says, mines actually been on order since the 6th March - earlier really, but that's when they took the deposit.
How did you guys get the tracking information, and where do you access it?
Despite promises to "keep you informed" I've heard nothing from my dealer, who appears to be a deaf mute!
Cheers
Ask your dealer for the order number and you can enter and track it on myvolkswagen on the VW website.
 

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My brief order history, in case of interest:

26 March paid deposit, few days later added three more options, shortly after build week confirmed for week 20, 19 May moved from 4 to 5a, 22 May moved from 5a to 5b, as at yesterday at Emden awaiting ship allocation.

Elegance 2.0 TSI, Nightshade Blue, Vienna leather, Harman Kardon, HUD, TPMS, Winter Pack front & rear.
 
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