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While I was servicing my car, the dealer mentioned the VW All-In service plan, which includes

  • 1 x Minor Service
  • 1 x Major Service
  • 2 x MOT
  • 2 years roadside assistance
  • 2 years extended warranty

for £33.45 month for 2 years.

I think this is only good if you are interested in the extended warranty (I already have AA from my bank)

Does an extended warranty make this deal worth the money?
 

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You might find this thread interesting, as it’s been discussed before…

 

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While I was servicing my car, the dealer mentioned the VW All-In service plan, which includes

  • 1 x Minor Service
  • 1 x Major Service
  • 2 x MOT
  • 2 years roadside assistance
  • 2 years extended warranty

for £33.45 month for 2 years.

I think this is only good if you are interested in the extended warranty (I already have AA from my bank)

Does an extended warranty make this deal worth the money?
Seems like a lot of money to me. Unclear what extended warranty means - you get 3 years with a new VW (which is pretty poor compared with Japanese and Korean cars) so does this mean it gets extended to 5 years?

When I bought my last car, a BMW, I was offered a 3 year service plan for about £700, this was the genuine BMW offering. I declined and then shortly after taking delivery the dealership contacted me asking whether I wanted to take up their 3 year service plan for £400

Cheers,

Nigel
 

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Does an extended warranty make this deal worth the money?
Yes - it turns on that. If you were going to buy an extended warranty anyway then All In is a bit of a no-brainer.

If you're not going to extend the warranty then stop using the dealer for service (unless yours is unusually marvellous) and find a good indie, where everything will be cheaper and they won't try and rip you off with exaggerated wear reports on tyres, bushes and brakes.
 

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While I was servicing my car, the dealer mentioned the VW All-In service plan, which includes

  • 1 x Minor Service
  • 1 x Major Service
  • 2 x MOT
  • 2 years roadside assistance
  • 2 years extended warranty

for £33.45 month for 2 years.

I think this is only good if you are interested in the extended warranty (I already have AA from my bank)

Does an extended warranty make this deal worth the money?
It's good value if you main dealer service and buy VWs own warranty. You can service more cheaply and get cheaper warranties but you need to be sure what you are getting. I'd also be wary of 'main dealer bad independent good' stories. There's good and bad in both.
The warranty can be renewed upto 10 years 100000 miles same as the totoya / lexus scheme, its to get the overall 3 year old out of warranty cars into franchised workshops and I expect to see more manufacturers going this way - Toyota stopped the 5 year warranty and dropped it to 3 to implement their scheme. My Passat water pump failed so the VW extended warranty paid for itself. Also had a new engine fitted under warranty on a Renault due to snapped timing belt which made me very keen on a good warranty.
 

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I'd also be wary of 'main dealer bad independent good' stories. There's good and bad in both.
If that was aimed at me, I did say find a good indie.

The dealer we use isn't too bad, but it's annoying that we have to travel to them as the most local one is terrible. What you're up against in most dealers, and in my view makes for a very antagonistic (or expensive) relationship, is the technicians are bonused based on how much extra work they find and the sales advisors are bonused based on how much of it they convince you to agree to. If neither are doing well enough the service manager (more usually called After Sales Director now) gets fired.

The snag with All In, and I'm sure the reason dealers are keen on it, is it keeps you locked in to the dealer network so when you get the very profitable "discs and pads" call the dealer knows there's a good chance you'll feel you have to say yes.

The other thing that I don't know how VW gets away with is it isn't actually All In - you'll be told the stuff like brake fluid, sun roof service, Haldex, ATF changes are mandatory to be on the scheme but you have to pay extra for those. The only thing they don't seem to insist on is the a/c "service".
 
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If that was aimed at me, I did say find a good indie.

The dealer we use isn't too bad, but it's annoying that we have to travel to them as the most local one is terrible. What you're up against in most dealers, and in my view makes for a very antagonistic (or expensive) relationship, is the technicians are bonused based on how much extra work they find and the sales advisors are bonused based on how much of it they convince you to agree to. If neither are doing well enough the service manager (more usually called After Sales Director now) gets fired.

The snag with All In, and I'm sure the reason dealers are keen on it, is it keeps you locked in to the dealer network so when you get the very profitable "discs and pads" call the dealer knows there's a good chance you'll feel you have to say yes.

The other thing that I don't know how VW gets away with is it isn't actually All In - you'll be told the stuff like brake fluid, sun roof service, Haldex, ATF changes are mandatory to be on
It was a general reply to people who present a picture that independents are superior to main dealers. It's very easy to say no to the discs and pads I you don't think it's good value. I'd suggest you have an idea what pads and discs cost from an inde and a main dealer will happily negotiate on price. However you can always find cheaper than a main dealer with franchise overheads but I'm happy to pay for the peace of mind.
 

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I have a 66 plate Tiguan and it was due service and mot in sept. I previously extended the warranty and have breakdown cover via the rac.

I did the maths and came to the conclusion that the all in plan was a fairly decent saving.

In essence: without plan:
Servicing for 2 years approx £450
2 years warranty £400 based on what I paid before
2 years mot £80
2 years breakdown £100

So a total of @£1030. I might be able to negotiate a bit of discount on servicing as I know the dealership well, but even so it's still a couple of hundred above the price of the all in plan. I also got quotes from independent vag specialist and being honest their pricing was the same, and in one case more than, the main dealer; that surprised me as previously they’ve been fairly competitive, but it looks like indies are increasing their prices to cover their (increasing) costs.

importantly for me, the fact that the car is effectively totally covered by vw means that there isn't any wriggle room if anything goes wrong. For example if a component fails I can get it recovered by vw in the knowledge that because it's covered by the plan they will fix it. They can't argue that it's a third party warranty or that servicing isn't to their spec, so it gave me peace of mind.

One point that I pondered before signing up was that as I do very low miles I haven't had the air con or brake fluids changed. They are fine and I've checked them, but not had them changed according to the service schedule. I have heard stories that dealerships insist on these being done to qualify for the all in plan. All I can say is that my dealership did not. I specifically asked about them as well, risking effectively disqualifying myself, but they said that they were fine and as the vehicle was maintained to a high standard they didn't see it as an issue. So I signed up. It coincided with 5 years of ownership for me, so I needed the cam belt changing. So at my last service I had the cam belt replaced by vw, they did it for £450 and I signed up to the monthly plan, so that covered the service and mot and started the breakdown cover and warranty.

It certainly eased the pain of a huge year 5 service, mot, cam belt, warranty and breakdown cover singular payment and to be fair it does work out cheaper for me as well, so can't see any reason not to do it, other than if you are likely to get rid of the car before the end of the 2 years. I say that because in effect you are entering a finance contract, for which you have to pay it all, even if you get rid of the car. It's a bit like a phone contract. You are contracting for the period without refund. It is transferable I believe, but that would be if you paid it as a lump sum or if you keep on paying the monthly amount, even if you're not the car owner.

hope this helps.
Axel
 

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Just dawned on me that this isn’t for new cars - sounds like it is for cars that are 3 years old or over - because otherwise the warranty and MOT don’t make sense.

If that is the case then it is something I would consider as it seems reasonable on that basis.

One point I will throw in though - check the T&Cs of the breakdown cover - I usually find that they are on the basic side and inadequate for me - for example if a roadside repair is not possible they often only include taking your broken down car to the nearest garage and don’t include getting you home. When I have enquired in the past I have been offered a ‘plus’ or upgrade package which has been more expensive than taking out a full membership with the AA.

Cheers,

Nigel
 

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Just dawned on me that this isn’t for new cars - sounds like it is for cars that are 3 years old or over - because otherwise the warranty and MOT don’t make sense.

If that is the case then it is something I would consider as it seems reasonable on that basis.

One point I will throw in though - check the T&Cs of the breakdown cover - I usually find that they are on the basic side and inadequate for me - for example if a roadside repair is not possible they often only include taking your broken down car to the nearest garage and don’t include getting you home. When I have enquired in the past I have been offered a ‘plus’ or upgrade package which has been more expensive than taking out a full membership with the AA.

Cheers,

Nigel
Hi Nigel it's absolutely not for new cars, its designed to keep a bigger percentage of the 4-10 year market in house for servicing. T&Cs are important I agree, as was pointed out to me KIA and Hyundai warranty covers less and less as time goes on and no warranty will really cover clutches/dpfs/suspension components fully.

The dealer wrapped the new car 2 year plan into my deal and I'll definitely sign up for the extended plan for years 3 and 4.
 

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While I was servicing my car, the dealer mentioned the VW All-In service plan, which includes

  • 1 x Minor Service
  • 1 x Major Service
  • 2 x MOT
  • 2 years roadside assistance
  • 2 years extended warranty

for £33.45 month for 2 years.

I think this is only good if you are interested in the extended warranty (I already have AA from my bank)

Does an extended warranty make this deal worth the money?
I had an extended warranty (well it runs out in March) i paid £330 for all component. I also had a 2 year plan the year before which runs out in March. that was £400 same as the above. mot's and 2 services so it was cheap.

You cost £800, so slightly dearer, but you are getting an extra year warranty, So i would say that a very good deal.

last year i had to have a new fuel sensor and the driver door window rattled. all fixed for free so the £300 quid i have got back already. like you i have AA cover with my bank.

Personally i would do it, providing its an all component warranty!. make sure, as component means if two (or more) parts need replacing you only get one part & labour free.
 
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