Boot/bumper alignment issue

Faults and Technical chat for the new Volkswagen Tiguan
Dba
Posts: 24
Joined: Fri Jan 20, 2017 8:06 pm

Boot/bumper alignment issue

Post by Dba » Mon Apr 15, 2019 12:24 pm

ImageHad noticed on the boot that on both sides paint had chipped also marks on bumper where seems to be catching.
My mum and brother have a 66 and 67 plate Tiguan both have identical paint issues in same place all different levels of damage from chip to blister crack about 2 inch long
Been to same dealer individually who have advised my mum boot is not aligned correctly and lower than should be causing contact under normal road conditions.
I’ve been today same dealer different adviser who said not boot alignment as solid but the bumper is too high Hense contact both have individually gone to vw under investigation for a warranty claim.

Anyone else got this damage or successfully gained a warranty claim see pics cheeers in advance

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C3C6304E-1B98-4F90-9337-B30A84228EE4.jpeg

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182_blue
Posts: 1778
Joined: Mon Oct 09, 2017 1:05 pm

Re: Boot/bumper alignment issue

Post by 182_blue » Mon Apr 15, 2019 12:49 pm

Doesn't look good, boots on my old cars were easily adjusted by making the bump stops longer and adjusting the boot lock catch, i suspect the same is still relevant to the Tiguan wether it has electric boot or not.
Mk2 R Line , DSG 180 petrol

Dba
Posts: 24
Joined: Fri Jan 20, 2017 8:06 pm

Re: Boot/bumper alignment issue

Post by Dba » Mon Apr 15, 2019 3:21 pm

Told me boot not adjustable and solid so put it down to bumper but IMO looks like boot not aligned any pics of ones aligned would be welcomed

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182_blue
Posts: 1778
Joined: Mon Oct 09, 2017 1:05 pm

Re: Boot/bumper alignment issue

Post by 182_blue » Mon Apr 15, 2019 8:41 pm

Your pictures are not brilliant but the gap looks OK to me, it appears there is to much movement in either the the bumper or the boot, i would say boot and bump stops need adjusting outwards as well as the catch.
Mk2 R Line , DSG 180 petrol

Needles73
Posts: 38
Joined: Sun Mar 26, 2017 12:08 am

Re: Boot/bumper alignment issue

Post by Needles73 » Wed Apr 17, 2019 10:41 pm

I’ve noticed this exact problem on plenty of Tiguan. It’s relatively common to leave slight mark on bumper. Never seen paint chipped on boot though....I’d be winding out the two plastic stops either side on boot to see if it helps
Tiguan Comfortline 2.0tdi

Dba
Posts: 24
Joined: Fri Jan 20, 2017 8:06 pm

Re: Boot/bumper alignment issue

Post by Dba » Wed Apr 24, 2019 10:47 am

Bit of an update
Mum Tiguan has been given all clear by vw to cover under warrenty
I’m still awaiting response

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Essjay
Posts: 2794
Joined: Mon Jun 27, 2016 7:25 pm
Location: West Hertfordshire, UK

Re: Boot/bumper alignment issue

Post by Essjay » Wed Apr 24, 2019 2:51 pm

Dba wrote:
Wed Apr 24, 2019 10:47 am
Bit of an update
Mum Tiguan has been given all clear by vw to cover under warrenty
I’m still awaiting response
Good news, fingers crossed now 🤞

Steve
Tiguan 2.0 TSi 180 SEL DSG 4MOTION (Sept ‘16, MY17).
Caribbean Blue, Vienna "Storm Grey" leather, Keyless and electric tailgate, (TPMS), Area View, Park Assist, HUD, Winter Pack, Michelin Cross Climate SUV tyres, Carlinkit Wireless Carplay.

Fishpond
Posts: 5
Joined: Sat Jun 08, 2019 9:53 pm

Re: Boot/bumper alignment issue

Post by Fishpond » Sat Jun 08, 2019 10:10 pm

Interesting as looking at buying sh mk2 2017 Tiguan today and both had this issue - is it that common? and do VW UK repair under warranty? as wasn’t won over by salesman talking about touch up paint....!

Hope yours was resolved ok

Richard

Dba
Posts: 24
Joined: Fri Jan 20, 2017 8:06 pm

Re: Boot/bumper alignment issue

Post by Dba » Fri Nov 08, 2019 3:14 pm

Sorry for late late update

All fixed under warranty they said boot alignment or bumper
Realigned and re spray all under warranty
Get them in to garage

Tiguaner
Posts: 31
Joined: Tue Aug 01, 2017 10:20 pm

Re: Boot/bumper alignment issue

Post by Tiguaner » Tue Jan 21, 2020 4:56 pm

I've got the same issue on my17 R line, the tailgate is catching the bumper in exactly the same place as on your pictures, Its been in the dealers who confirmed the tailgate has been fitted wonky from the factory but as it is older than 6 months old its classed as adjustment!! I had to have the rear bumper realigned before i picked the car up(new), this is making me think it wasn't adjusted properly, as the bumper paint has also chipped as the bumper is also touching the bottom of the rear light. I've got VW Uk involved now so hopefully they will sort it out.

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