Navigation map updates: unzipping VW download file on an Apple Mac

Faults and Technical chat for the new Volkswagen Tiguan
PeterVW
Posts: 157
Joined: Mon Dec 18, 2017 7:12 pm

Navigation map updates: unzipping VW download file on an Apple Mac

Post by PeterVW » Sun Jul 28, 2019 6:24 pm

Has anyone unzipped/unarchived the map updates on an Apple Mac (MacBook Pro would be really good).

I'm having a bit of a struggle with the recent Discover Media (Generation 2) download update.

Thanks, PeterVW


Tripleh
Posts: 75
Joined: Fri Jul 20, 2018 8:21 pm
Location: West Midlands

Re: Navigation map updates: unzipping VW download file on an Apple Mac

Post by Tripleh » Sun Jul 28, 2019 7:41 pm

I use Unarchiver on my Mac and it works ok
Tiguan R-Line 2.0 TDI DSG 2wd
Deep Black Pearl
Fully Electric tailgate + keyless entry.
Area View with Park assist.
Tyre Pressure monitor.
Vienna Leather seats with memory drivers side.
Ordered July 18
Delivery 7th November


PeterVW
Posts: 157
Joined: Mon Dec 18, 2017 7:12 pm

Re: Navigation map updates: unzipping VW download file on an Apple Mac

Post by PeterVW » Mon Jul 29, 2019 11:26 am

Tripleh, ok noted thanks.
I've downloaded The UnArchiver but it's not working for me.

I'm getting the error message “The contents of (the name of the zipped file I’m trying to extract) cannot be extracted with The Unarchiver”
I've contacted The Unarchiver support and am awaiting a reply.

In the meantime I've just noticed that the "Discover Media Gen.2 (MIB) Map material update" page 2 recommends that we Mac users use the "KeKa" unzipping program. I'll get that later today.

I'll keep you updated with developments.

PeterVW


PeterVW
Posts: 157
Joined: Mon Dec 18, 2017 7:12 pm

Re: Navigation map updates: unzipping VW download file on an Apple Mac

Post by PeterVW » Thu Aug 01, 2019 9:14 pm

Tripleh, still not having any luck even just
downloading the 7zip file. I just keep getting the error message “Bad Gateway “
Have you got time to let me know the exact steps you take to download the 7zip file?

Thanks, PeterVW


ZaheerUK
Posts: 66
Joined: Thu Apr 04, 2019 8:20 pm

Re: Navigation map updates: unzipping VW download file on an Apple Mac

Post by ZaheerUK » Thu Aug 01, 2019 11:35 pm

I’ve got a Mac and I’m sure I just downloaded an app from VW that downloads, unzips, and installs/updates the maps. Took nearly 90 mins but it was quite straight forward. I had to use a USB hub to hold the VW Nav SD - it created a back up itself before updating.
VW Tiguan R Line Tech DSG 2.0 TDi DSG White
13/03 - S1 - Processing
26/03 - S2 - With Factory
30/05 - S3 - BWC
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scrounger
Posts: 355
Joined: Tue Dec 04, 2018 8:16 am

Re: Navigation map updates: unzipping VW download file on an Apple Mac

Post by scrounger » Fri Aug 02, 2019 5:39 am

Also a Mac user and had no issue with the zip file. You do need to download the VW Discover update manager though through the VW owners section on the official web page
Tiguan R-Line Tech 190 DSG 4Motion in White


scrounger
Posts: 355
Joined: Tue Dec 04, 2018 8:16 am

Re: Navigation map updates: unzipping VW download file on an Apple Mac

Post by scrounger » Fri Aug 02, 2019 5:41 am

Tiguan R-Line Tech 190 DSG 4Motion in White


PeterVW
Posts: 157
Joined: Mon Dec 18, 2017 7:12 pm

Re: Navigation map updates: unzipping VW download file on an Apple Mac

Post by PeterVW » Fri Aug 02, 2019 7:24 am

ZaheerUK, thanks for that confirmation. I understand it all.
I must be doing something wrong somewhere.
I'm using a USB hub and I've created a backup of the VW Map SD card before I started.
Using the DiscoverCare app I got some sort of error message like "SD card not present" when the SD card was in the USB hub.
It was as if the Discover app could not see the card.
I'll grab the SD card from the car later this morning and try again.

PeterVW


PeterVW
Posts: 157
Joined: Mon Dec 18, 2017 7:12 pm

Re: Navigation map updates: unzipping VW download file on an Apple Mac

Post by PeterVW » Fri Aug 02, 2019 7:39 am

scrounger, thanks and you'll have seen my response to ZaheerUK.

The link is very good to know. It did cross my mind that I may have been using the wrong download site. Thanks.

It's reassuring to know that there are other Mac users like you and ZaheerUK around.

The "VW Discover update manager" you mention is "The DiscoverCareUpdate software for navigation systems Version dated: 1 Jun 2015
German: 1 Jun 2015" (copied this title from the User Manual) right?

That manual is very detailed isn't it, I'd better read through it carefully again :-)

Anyway, I have downloaded the app as you advise.

PeterVW


PeterVW
Posts: 157
Joined: Mon Dec 18, 2017 7:12 pm

Re: Navigation map updates: unzipping VW download file on an Apple Mac

Post by PeterVW » Fri Aug 02, 2019 8:48 am

I've just been to get the VW SD card from the car (bought the card from dealer about two years ago).

I've launched the Discover Care, connected my USB hub and inserted the VW SD card.

The screen I then get is attached.

The only thing i can think of is that earlier this week after backing up the VW SD card I erased all the files on it using the Disk Utility on my MacBook Pro. Could this be causing the problem i.e. why the SD card is not been detected as a "VW SD card"?

Earlier I copied the backup maps back onto the SD card and the Nav is working fine in the car.

PeterVW

PeterVW Screenshot 2019-08-02 at 09.30.36.png



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