Vw Connect Go Door Open

Faults and Technical chat for the new Volkswagen Tiguan
JK-VWTiguanR
Posts: 2102
Joined: Sun Nov 26, 2017 6:36 pm

Vw Connect Go Door Open

Post by JK-VWTiguanR » Sat Nov 02, 2019 11:00 pm

Anyone know how to access the door check on the new VW Connect Go app, can't find it anywhere on this new app.
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


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Newfie
Posts: 707
Joined: Sat Jul 21, 2018 9:07 am
Location: East Yorkshire

Re: Vw Connect Go Door Open

Post by Newfie » Sat Nov 02, 2019 11:08 pm

JK-VWTiguanR wrote:
Sat Nov 02, 2019 11:00 pm
Anyone know how to access the door check on the new VW Connect Go app, can't find it anywhere on this new app.
First screen you come to.

SmartSelect_20191102-230703_We Connect.jpg

I don't think it is shown in the We Connect Go app
Tiguan SWB SEL 2.0 TDI 4Motion 150PS 7-Speed DSG MY2019 White Silver. Collected 26/10/18
&
Tiguan SWB Match 2.0TDi 150PS DSG Caribbean Blue (Wife's car). Collected 23/4/19


xtrailman
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Joined: Mon Jul 16, 2018 3:16 pm

Re: Vw Connect Go Door Open

Post by xtrailman » Sun Nov 03, 2019 7:36 am

My app shows a few boxs with ticks adjacent.
2019 SEL 190ps diesel.


JK-VWTiguanR
Posts: 2102
Joined: Sun Nov 26, 2017 6:36 pm

Re: Vw Connect Go Door Open

Post by JK-VWTiguanR » Sun Nov 03, 2019 4:45 pm

Newfie wrote:
Sat Nov 02, 2019 11:08 pm
JK-VWTiguanR wrote:
Sat Nov 02, 2019 11:00 pm
Anyone know how to access the door check on the new VW Connect Go app, can't find it anywhere on this new app.
I don't think it is shown in the We Connect Go app
So what app is this shown in as my old car-net that would show this tells me to please upgrade to the new Volkswagen We Connect app.

That's why i asked the question about We Connect as i saw your image on my old app. ;)
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


JK-VWTiguanR
Posts: 2102
Joined: Sun Nov 26, 2017 6:36 pm

Re: Vw Connect Go Door Open

Post by JK-VWTiguanR » Sun Nov 03, 2019 4:59 pm

So i deleted the whole app off as it updated an older app.

The installed the VW Connect app fresh and now it works.

So the easiest way if your having issues is to delete the whole thing and install a fresh copy.

All sorted now.
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


SkyJawa
Posts: 163
Joined: Tue Jun 04, 2019 1:46 pm

Re: Vw Connect Go Door Open

Post by SkyJawa » Mon Nov 04, 2019 8:36 am

On my app it says the car is unlocked and vehicle moving even though it’s sitting locked on the driveway. Deleted and reinstalled app, no difference!
2019 Tiguan SEL 2.0 TSI 230
30/05- ordered, 06/06 - with factory, 08/06 - confirmed - week 27, 05/07 - left factory, 05/07 - in transit - 5a
09/07 - shipping - 5b, 13/07 - near UK - 5c, 16/07 - in UK - 6, 19/07 - arrived - 7, 25/07 - collection!


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Newfie
Posts: 707
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Location: East Yorkshire

Re: Vw Connect Go Door Open

Post by Newfie » Mon Nov 04, 2019 10:38 am

SkyJawa wrote:
Mon Nov 04, 2019 8:36 am
On my app it says the car is unlocked and vehicle moving even though it’s sitting locked on the driveway. Deleted and reinstalled app, no difference!
Have you tried refreshing the app whilst you are in it and see if it brings up any form of error message?
Tiguan SWB SEL 2.0 TDI 4Motion 150PS 7-Speed DSG MY2019 White Silver. Collected 26/10/18
&
Tiguan SWB Match 2.0TDi 150PS DSG Caribbean Blue (Wife's car). Collected 23/4/19


JK-VWTiguanR
Posts: 2102
Joined: Sun Nov 26, 2017 6:36 pm

Re: Vw Connect Go Door Open

Post by JK-VWTiguanR » Mon Nov 04, 2019 11:42 am

SkyJawa wrote:
Mon Nov 04, 2019 8:36 am
On my app it says the car is unlocked and vehicle moving even though it’s sitting locked on the driveway. Deleted and reinstalled app, no difference!
Must agree my car was showing as unlocked after i managed to sort it out yet the car was locked on the driveway, now what if the message says locked and the car is not locked, that could be more of a worry as to how accurate this app really is.
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


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ozone456
Posts: 293
Joined: Sun Aug 12, 2018 12:57 pm
Location: Hampshire, UK

Re: Vw Connect Go Door Open

Post by ozone456 » Mon Nov 04, 2019 12:17 pm

SkyJawa wrote:
Mon Nov 04, 2019 8:36 am
On my app it says the car is unlocked and vehicle moving even though it’s sitting locked on the driveway. Deleted and reinstalled app, no difference!
Do a data refresh...the app will go get the latest data.
Key thing is if on the portal, access here https://www.portal.volkswagen-we.com/po ... guest/home , if it is not reflecting what state the car in. This would imply a communication problem.
Last edited by ozone456 on Mon Nov 04, 2019 7:09 pm, edited 1 time in total.
18/04: MY19 2.0 TSI 230 4Motion R-Line Tech DSG - White, Dynaudio, Emergency Assists , Headlight Washer, Tyre Pressure Monitor.


JK-VWTiguanR
Posts: 2102
Joined: Sun Nov 26, 2017 6:36 pm

Re: Vw Connect Go Door Open

Post by JK-VWTiguanR » Mon Nov 04, 2019 3:43 pm

Just tried logging in and its got error message saying cant log in and session expired and keeps asking you to log in, think this app has major issues.
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


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