Software update help/advice
- Statto1927
- Posts: 206
- Joined: Tue Apr 18, 2017 8:39 pm
- Location: South East Wales
Software update help/advice
I have a query relating to my new Elegance that I picked up last week.
Twice now, a few minutes after starting a journey, I've got a message on the Infotainment screen saying "Update available". On both occasions I pressed "OK' only to get another message saying something along the lines of "This can't be done whilst driving".
According the the manual, an update is announced on the Infotainment screen if available, when the ignition is switched on. f I just sit in the car and turn the ignition on, I don't get any message - even after waiting for several minutes.
If I navigate to on the Menu screen to settings, and then down to System Information, and select "Update" I get a blank screen withe Updates in the left top corner and a drop down in the top right defaulting to System, but also containing, Radio, and Other. There's nothing else, no sign of an update link.
The car has clearly told me on two occasions there's an update available, but obviously I can't install it whilst driving, and there's no sign of, or any way I can see to get that update available message when the car is stationary.
Any pointers folks?
Twice now, a few minutes after starting a journey, I've got a message on the Infotainment screen saying "Update available". On both occasions I pressed "OK' only to get another message saying something along the lines of "This can't be done whilst driving".
According the the manual, an update is announced on the Infotainment screen if available, when the ignition is switched on. f I just sit in the car and turn the ignition on, I don't get any message - even after waiting for several minutes.
If I navigate to on the Menu screen to settings, and then down to System Information, and select "Update" I get a blank screen withe Updates in the left top corner and a drop down in the top right defaulting to System, but also containing, Radio, and Other. There's nothing else, no sign of an update link.
The car has clearly told me on two occasions there's an update available, but obviously I can't install it whilst driving, and there's no sign of, or any way I can see to get that update available message when the car is stationary.
Any pointers folks?
2021 - Elegance 1.5TSi 150 DSG Nightshade Blue (stock apart from spare wheel)
2017-2021 -SEL 2.0 150 TDI DSG Caribbean Blue 4Motion
2017-2021 -SEL 2.0 150 TDI DSG Caribbean Blue 4Motion
Re: Software update help/advice
Swipe down from top of the screen - it will bring up a screen about users & privacy
Then swipe left - should see some notifications there
Then swipe left - should see some notifications there
2020 Tiguan 1.5 Elegance DSG
2017 Arteon 2.0 TSI DSG
2017 Arteon 2.0 TSI DSG
- Statto1927
- Posts: 206
- Joined: Tue Apr 18, 2017 8:39 pm
- Location: South East Wales
Re: Software update help/advice
Thanks. I’ll give it a go tomorrow 
2021 - Elegance 1.5TSi 150 DSG Nightshade Blue (stock apart from spare wheel)
2017-2021 -SEL 2.0 150 TDI DSG Caribbean Blue 4Motion
2017-2021 -SEL 2.0 150 TDI DSG Caribbean Blue 4Motion
- Statto1927
- Posts: 206
- Joined: Tue Apr 18, 2017 8:39 pm
- Location: South East Wales
Re: Software update help/advice
Sorted! Thanks
2021 - Elegance 1.5TSi 150 DSG Nightshade Blue (stock apart from spare wheel)
2017-2021 -SEL 2.0 150 TDI DSG Caribbean Blue 4Motion
2017-2021 -SEL 2.0 150 TDI DSG Caribbean Blue 4Motion
Re: Software update help/advice
No problem - mine has only had one system update since December 2020
2020 Tiguan 1.5 Elegance DSG
2017 Arteon 2.0 TSI DSG
2017 Arteon 2.0 TSI DSG
- Statto1927
- Posts: 206
- Joined: Tue Apr 18, 2017 8:39 pm
- Location: South East Wales
Re: Software update help/advice
Mine's had two in two days!
2021 - Elegance 1.5TSi 150 DSG Nightshade Blue (stock apart from spare wheel)
2017-2021 -SEL 2.0 150 TDI DSG Caribbean Blue 4Motion
2017-2021 -SEL 2.0 150 TDI DSG Caribbean Blue 4Motion
Re: Software update help/advice
Can I ask what software version yours now has?
Just interested to see if yours differs
This is ours, with radio firmwareversion 1.30.16
Just interested to see if yours differs
This is ours, with radio firmwareversion 1.30.16
2020 Tiguan 1.5 Elegance DSG
2017 Arteon 2.0 TSI DSG
2017 Arteon 2.0 TSI DSG
- Statto1927
- Posts: 206
- Joined: Tue Apr 18, 2017 8:39 pm
- Location: South East Wales
Re: Software update help/advice
Just about to start a Zoom meeting, but will check later and let you know.
2021 - Elegance 1.5TSi 150 DSG Nightshade Blue (stock apart from spare wheel)
2017-2021 -SEL 2.0 150 TDI DSG Caribbean Blue 4Motion
2017-2021 -SEL 2.0 150 TDI DSG Caribbean Blue 4Motion
- Statto1927
- Posts: 206
- Joined: Tue Apr 18, 2017 8:39 pm
- Location: South East Wales
Re: Software update help/advice
Ok here’s mine. A couple look a little different and slightly newer than yours I think.
2021 - Elegance 1.5TSi 150 DSG Nightshade Blue (stock apart from spare wheel)
2017-2021 -SEL 2.0 150 TDI DSG Caribbean Blue 4Motion
2017-2021 -SEL 2.0 150 TDI DSG Caribbean Blue 4Motion
Re: Software update help/advice
Great, thank you
2020 Tiguan 1.5 Elegance DSG
2017 Arteon 2.0 TSI DSG
2017 Arteon 2.0 TSI DSG