New 2019 VW Tiguan Petrol 230ps Ordered

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JK-VWTiguanR
Posts: 1834
Joined: Sun Nov 26, 2017 6:36 pm

Re: New 2019 VW Tiguan Petrol 230ps Ordered

Post by JK-VWTiguanR » Thu Apr 11, 2019 12:05 pm

JK-VWTiguanR wrote:
Thu Apr 11, 2019 8:20 am
Just been out and whilst driving close to my dealer I saw a transporter with a white r line 230 heading there way so I have all my fingers crossed its my car.
Bad news, was not my car.

Dealer just called to say they have been told that all orders will be clearing ports this week, it appears that VW have been using a second port that they do not normally use as they have overstocked the normal port with cars just in case we left with a no deal brexit, there is no room at the normal port and have delivered cars into a second port that they do not usually use and this has buggered up the logistics as they have had to get the car transporters to go to a different port to collect cars.

Why for the life of me they did not dump stock cars into the second port and use the normal port for order is beyond me, perhaps someone at VW over ordered stock.

Now there is a brexit extension all those un-ordered cars are going to sit at the port until orders come in that match that stock exactly.
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


scrounger
Posts: 298
Joined: Tue Dec 04, 2018 8:16 am

Re: New 2019 VW Tiguan Petrol 230ps Ordered

Post by scrounger » Thu Apr 11, 2019 12:36 pm

Looks like there may be some good deals out soon to shift stock
Tiguan R-Line Tech 190 DSG 4Motion in White


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ozone456
Posts: 239
Joined: Sun Aug 12, 2018 12:57 pm
Location: Hampshire, UK

Re: New 2019 VW Tiguan Petrol 230ps Ordered

Post by ozone456 » Thu Apr 11, 2019 1:19 pm

JK-VWTiguanR wrote:
Thu Apr 11, 2019 12:05 pm
JK-VWTiguanR wrote:
Thu Apr 11, 2019 8:20 am
Just been out and whilst driving close to my dealer I saw a transporter with a white r line 230 heading there way so I have all my fingers crossed its my car.
Bad news, was not my car.

Dealer just called to say they have been told that all orders will be clearing ports this week, it appears that VW have been using a second port that they do not normally use as they have overstocked the normal port with cars just in case we left with a no deal brexit, there is no room at the normal port and have delivered cars into a second port that they do not usually use and this has buggered up the logistics as they have had to get the car transporters to go to a different port to collect cars.

Why for the life of me they did not dump stock cars into the second port and use the normal port for order is beyond me, perhaps someone at VW over ordered stock.

Now there is a brexit extension all those un-ordered cars are going to sit at the port until orders come in that match that stock exactly.
So ...they overstocked the normal port, not the second port, and consequently messed up their logistics process.
I applaud your resistance to using rather “colourful language”.
Myself, yesterday had received the status 7 alert but nothing from the dealership to confirm it’s actually arrived there. We continue the wait. Hope others on the forum have better news!
18/04: MY19 2.0 TSI 230 4Motion R-Line Tech DSG - White, Dynaudio, Emergency Assists , Headlight Washer, Tyre Pressure Monitor.


JK-VWTiguanR
Posts: 1834
Joined: Sun Nov 26, 2017 6:36 pm

Re: New 2019 VW Tiguan Petrol 230ps Ordered

Post by JK-VWTiguanR » Thu Apr 11, 2019 2:39 pm

ozone456 wrote:
Thu Apr 11, 2019 1:19 pm
JK-VWTiguanR wrote:
Thu Apr 11, 2019 12:05 pm
JK-VWTiguanR wrote:
Thu Apr 11, 2019 8:20 am
Just been out and whilst driving close to my dealer I saw a transporter with a white r line 230 heading there way so I have all my fingers crossed its my car.
Bad news, was not my car.

Dealer just called to say they have been told that all orders will be clearing ports this week, it appears that VW have been using a second port that they do not normally use as they have overstocked the normal port with cars just in case we left with a no deal brexit, there is no room at the normal port and have delivered cars into a second port that they do not usually use and this has buggered up the logistics as they have had to get the car transporters to go to a different port to collect cars.

Why for the life of me they did not dump stock cars into the second port and use the normal port for order is beyond me, perhaps someone at VW over ordered stock.

Now there is a brexit extension all those un-ordered cars are going to sit at the port until orders come in that match that stock exactly.
So ...they overstocked the normal port, not the second port, and consequently messed up their logistics process.
I applaud your resistance to using rather “colourful language”.
Myself, yesterday had received the status 7 alert but nothing from the dealership to confirm it’s actually arrived there. We continue the wait. Hope others on the forum have better news!
Trust me my friend, i am raging inside but what can you do, it's not the dealers fault as they are getting given little to no information from VW, raging at the dealer is not the person who has caused this mess and the people how have will bury their heads and hope no one finds them, probably get a promotion within the VW group.
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


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ozone456
Posts: 239
Joined: Sun Aug 12, 2018 12:57 pm
Location: Hampshire, UK

Re: New 2019 VW Tiguan Petrol 230ps Ordered

Post by ozone456 » Fri Apr 12, 2019 10:43 am

Latest Update: Dealership claim to have my car, going through PDI now and received various emails on payment etc. I just sorted out VW free 5 day insurance, though I have a registration/vin number it’s not on the DVLA systems yet - nor is the online car manual making a appearance. It may actually by on my drive April 18th...hopefully others are getting positive news today.
More as this story develops...
18/04: MY19 2.0 TSI 230 4Motion R-Line Tech DSG - White, Dynaudio, Emergency Assists , Headlight Washer, Tyre Pressure Monitor.


JK-VWTiguanR
Posts: 1834
Joined: Sun Nov 26, 2017 6:36 pm

Re: New 2019 VW Tiguan Petrol 230ps Ordered

Post by JK-VWTiguanR » Fri Apr 12, 2019 5:58 pm

ozone456 wrote:
Fri Apr 12, 2019 10:43 am
Latest Update: Dealership claim to have my car, going through PDI now and received various emails on payment etc. I just sorted out VW free 5 day insurance, though I have a registration/vin number it’s not on the DVLA systems yet - nor is the online car manual making a appearance. It may actually by on my drive April 18th...hopefully others are getting positive news today.
More as this story develops...
Great news, still no news on mine :(
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


Bruce287
Posts: 196
Joined: Sat Oct 13, 2018 3:07 am

Re: New 2019 VW Tiguan Petrol 230ps Ordered

Post by Bruce287 » Fri Apr 12, 2019 6:25 pm

ozone456 wrote:
Fri Apr 12, 2019 10:43 am
Latest Update: Dealership claim to have my car, going through PDI now and received various emails on payment etc. I just sorted out VW free 5 day insurance, though I have a registration/vin number it’s not on the DVLA systems yet - nor is the online car manual making a appearance. It may actually by on my drive April 18th...hopefully others are getting positive news today.
More as this story develops...
That's awesome...I was hoping I'll get the car same time as yours seeing as it's same dealership...but no news for mine
Previous car - 2017 R Line, 240 BiTDI, white, leathers
Own - 2019, R LIne Tech 230 TSI, white, TMS, Dynaudio and leathers


Bruce287
Posts: 196
Joined: Sat Oct 13, 2018 3:07 am

Re: New 2019 VW Tiguan Petrol 230ps Ordered

Post by Bruce287 » Mon Apr 15, 2019 10:14 am

So looking at collecting the car earliest 23rd April...just been in to sign all the paperwork
Previous car - 2017 R Line, 240 BiTDI, white, leathers
Own - 2019, R LIne Tech 230 TSI, white, TMS, Dynaudio and leathers


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ozone456
Posts: 239
Joined: Sun Aug 12, 2018 12:57 pm
Location: Hampshire, UK

Re: New 2019 VW Tiguan Petrol 230ps Ordered

Post by ozone456 » Mon Apr 15, 2019 11:10 am

Bruce287 wrote:
Mon Apr 15, 2019 10:14 am
So looking at collecting the car earliest 23rd April...just been in to sign all the paperwork
Great News!!
18/04: MY19 2.0 TSI 230 4Motion R-Line Tech DSG - White, Dynaudio, Emergency Assists , Headlight Washer, Tyre Pressure Monitor.


JK-VWTiguanR
Posts: 1834
Joined: Sun Nov 26, 2017 6:36 pm

Re: New 2019 VW Tiguan Petrol 230ps Ordered

Post by JK-VWTiguanR » Mon Apr 15, 2019 12:21 pm

Bruce287 wrote:
Mon Apr 15, 2019 10:14 am
So looking at collecting the car earliest 23rd April...just been in to sign all the paperwork
Is that the earliest you can collect from them or did you choose as my dealer reckoned that from delivery all the checks and PDI takes them around half a day tops.
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


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