From Order Number to Build Week Confirmed

All Volkswagen Tiguan related discussions
Russboy
Posts: 175
Joined: Mon Apr 15, 2019 5:29 am

Re: From Order Number to Build Week Confirmed

Post by Russboy » Wed May 15, 2019 2:20 pm

Wardy wrote:
Wed May 15, 2019 2:13 pm
Jl5 wrote:
Wed May 15, 2019 7:46 am

The app and the SMS notifications seem to have skipped the build phase. Got 5a on Saturday and then 5b this morning.

Fingers crossed for it being here early June.
I had the same. I moved from confirmed build week to 5a.

Although for balance the text and app updates that some have mentioned - I've received for mine have occurred on the same day as dealer updates. So I'm perfectly happy with the update speed of both.
I went to 6 on Sat and 7 today, so same timescales. Someone must have remembered to plug in the SMS machine again at VW, cleaner unplugged it and they popped it back in again today!
2019 Tiguan R-Line Tech 2.0 petrol 230ps


samuelgeorge
Posts: 107
Joined: Thu Apr 25, 2019 4:42 pm

Re: From Order Number to Build Week Confirmed

Post by samuelgeorge » Wed May 15, 2019 4:46 pm

Jl5 wrote:
Wed May 15, 2019 1:47 pm
samuelgeorge wrote:
Wed May 15, 2019 12:01 pm
My latest update from VW UK Customer Services:

Vehicle was built week 17.
Now on a boat expected to arrive at Emden on or around 10th June.
Then told to expect 7-15 days to arrive in UK plus a further 7-10 days to get to dealer.

Literally every time I get an update it slips back by 3-4 weeks. Grrrrr.

On 9th May I was told it was on a boat so that means the boat to Emden is taking at least 4 weeks.
Hi Samuelgeorge

Did you get the info from calling be customer service? As the online chat seem to be next to useless in order updates?

Cheers
Yes the customer services number then press 9. My dealer is useless, as is the live chat. But the customer service line seem pretty good.

Deano I’ll try and find out the boat.
2019 Tiguan Allspace R-Line Tech 4Motion DSG 2.0TDI (150) in White.

Ordered 23/1/19
Built w/c 22/4/19
5a - Left Mexico 10/5/19
5b - Arrived Emden 31/5/19
5c - Left Emden 2/6/19
6 - Arrived in UK 3/6/19
7 - Arrived at dealer 13/6/19
Delivery 18/6/19


User avatar
Deano
Posts: 154
Joined: Tue Mar 12, 2019 6:19 pm
Location: Northampton

Re: From Order Number to Build Week Confirmed

Post by Deano » Wed May 15, 2019 5:38 pm

Yea if u find it. You can track the ship on the web ;) I'm talking my boat haha

Sent from my SM-G955F using Tapatalk

Tiguan Allspace Match 2.0 TDI 4Motion 150PS 7-Speed DSG.
AID - Winterpack - Ambient Lighting - Tire Pressure Monitor
Ordered: Feb 13th - Collected June 18th.


ChrisDrake
Posts: 103
Joined: Sat Oct 13, 2018 5:17 pm

Re: From Order Number to Build Week Confirmed

Post by ChrisDrake » Thu May 16, 2019 9:02 am

My tracking app changed to "in transit" a few days ago. Must have come over on a hovercraft from Mexico because I rang VW this morning and they say the boats docking in Emdem today. Either that or she has another job as the taxi call taker in the evenings😆
VW Tiguan Allspace R Line Tech 2.0 TDI 150 DSG 7 in pure white
Ordered Nov 2018
Build date of Mid March 2019
11/5/19 - stage 5a of 7, 24/5/19 - stage 5b of 7, 31/5/19 - stage 5c of 7
1/6/19 - stage 6 - arrived in UK
14/6/19 - Collected


samuelgeorge
Posts: 107
Joined: Thu Apr 25, 2019 4:42 pm

Re: From Order Number to Build Week Confirmed

Post by samuelgeorge » Thu May 16, 2019 1:20 pm

Deano wrote:
Wed May 15, 2019 12:44 pm
Did they give u the boat name. Mine was built wk 17. It's on Columbia highway. Its stopping in Netherlands on 19th and by other boats they are there less than a day then move to emden. I've been told itll be at dealers hopefully beginning of June


Sent from my SM-G955F using Tapatalk
Deano - mine is on Hoegh Maputo. VW telling me it left Veracruz on 13th May but it looks to me like that boat docked in Veracruz on 8th May and then Altamira (after Veracruz) on 11th May so not sure how it left on 13th?

Either way, it’s miles/days behind yours despite being built same week :-(
2019 Tiguan Allspace R-Line Tech 4Motion DSG 2.0TDI (150) in White.

Ordered 23/1/19
Built w/c 22/4/19
5a - Left Mexico 10/5/19
5b - Arrived Emden 31/5/19
5c - Left Emden 2/6/19
6 - Arrived in UK 3/6/19
7 - Arrived at dealer 13/6/19
Delivery 18/6/19


User avatar
Deano
Posts: 154
Joined: Tue Mar 12, 2019 6:19 pm
Location: Northampton

Re: From Order Number to Build Week Confirmed

Post by Deano » Thu May 16, 2019 1:25 pm

Hmm hadn't heard of that boat. Lol I had a list of boat names I got fro pwl.de but its left that's the main thing. All ya need to do now is track it on marine traffic website and see when it docks at emden then watch the emden port for boats going near ur location

Sent from my SM-G955F using Tapatalk

Tiguan Allspace Match 2.0 TDI 4Motion 150PS 7-Speed DSG.
AID - Winterpack - Ambient Lighting - Tire Pressure Monitor
Ordered: Feb 13th - Collected June 18th.


Keithp
Posts: 62
Joined: Mon Feb 04, 2019 2:16 pm

How long

Post by Keithp » Thu May 16, 2019 9:09 pm

So after waiting for what seemed like forever to move from stage two, it has jumped to stage five in a week. Question is how long does it usually take to go from in transit to receiving the car
Indium Grey R-line Tech 230


JK-VWTiguanR
Posts: 1913
Joined: Sun Nov 26, 2017 6:36 pm

Re: How long

Post by JK-VWTiguanR » Thu May 16, 2019 9:18 pm

Keithp wrote:
Thu May 16, 2019 9:09 pm
So after waiting for what seemed like forever to move from stage two, it has jumped to stage five in a week. Question is how long does it usually take to go from in transit to receiving the car
Merged with topic already covering your question.
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


Kris83
Posts: 29
Joined: Wed Feb 27, 2019 8:05 pm

Re: From Order Number to Build Week Confirmed

Post by Kris83 » Fri May 17, 2019 4:51 am

Well I ordered my R line Tech on the 28-03-19
The following week I received the order number and was told that I had a scheduled build date of middle of August.

Then this week:

14th of May I got a video message explaining nothing had changed with my order and it was still showing a scheduled build date of build week 23.
So not August at all which was a big surprise. (I guess the scheduled build date moved forward but the dealer forgot to tell me)

Then even better news was yesterday 16th of May I was informed my build week had been confirmed as build week 23.

So from order to build week confirmed was 7 weeks.
And order to build week will hopefully be 11 weeks.

so hopefully ill get it middle of July Maybe.
On Order: Tiguan 2.0 TSI 4Motion 230 PS DSG R Line Tech in Indium grey.
28-03-19: Ordered
27-06-19: Picked up! :D


Papalazarou
Posts: 112
Joined: Wed Feb 06, 2019 1:48 pm

Re: From Order Number to Build Week Confirmed

Post by Papalazarou » Fri May 17, 2019 2:20 pm

Just been playing around with the Marine tracking websites out of boredom.

I have found Vessel Finder to be better than the Marine Traffic.

Just look at the port of Emden > Then take a look at the 'Departures' and 'in port' tabs for 'Vehicle Carriers'.

https://www.vesselfinder.com/ports/EMDEN-GERMANY-1987

Also - if you click on the coordinates link, it takes you to a map. If you zoom in you'll see the VW street names to the left hand side of the port, and the vessels currently in port.
19-Plate 1.5 Tiguan R-Line TECH EVO: Indium Grey / Leather / NavPro & DynAudio / TPMS / Debadged
Lead time from March19 was 3 months. Collected June19.


Post Reply

Return to “Main Volkswagen Tiguan chat”


VW Tiguan MK2 Forums

Our VW Tiguan MK2 Forums are free to join and open to all.