From Order Number to Build Week Confirmed

[samuelgeorge]

Mine is supposedly build week 17 (this week) but app hasn’t updated yet to say built.

Being told late May for delivery although I’ve ordered an Allspace so expected shipping to take ages from mexico?!

[Kyle009]

Well mine has arrived at the dealer and they sent me a video of it last night with it covered in the protective wrapping. Also said I'll get it by the end of the month.

Good times.

[Bruce287]

Well mine has arrived at the dealer and they sent me a video of it last night with it covered in the protective wrapping. Also said I'll get it by the end of the month.

Good times.

Nice... when did you order yours and at what dealership?

[Kyle009]

I've ordered mine from Lookers in Carlisle but I think it was one they'd already ordered. Ordered it about 4 weeks ago.

[samuelgeorge]

I've ordered mine from Lookers in Carlisle but I think it was one they'd already ordered. Ordered it about 4 weeks ago.

Wow, 4 weeks. Nice work.

Mine should have been built this week but dealer has no update.

[J.C tiguan]

Hi guys.
Well I ordered on 27th Feb tiguan allspace match 2.0 tdi 150 4motion + winter pack. Was told 1st June for collection. No confirmed build week as yet still with factory.?????
Guess it's going be late.??
I feel as though dealerships know the situation but let you believe so you place order. Ive had to constantly call dealership as promised calls and updates were never returned. Wish I'd gone to bmw to be honest.??

[Matt320uk]

I've ordered mine from Lookers in Carlisle but I think it was one they'd already ordered. Ordered it about 4 weeks ago.

Wow, 4 weeks. Nice work.

Mine should have been built this week but dealer has no update.

My car was due to be built week 15. But still shows build week confirmed when I log into the app/ website. However, if I just put in my order number (without logging in) at this part of the VW website then it shows the car has been built.

https://www.volkswagen.co.uk/owners/track-my-order

Worth a try for slightly more upto date information.

[lenovo]

I ordered a VW Match Auto at the end of April. Still "With the Factory" on the tracker and the dealership have not responded to any emails.

Pretty appalled to be honest.

[Shiv_P]

Go onto VW UK live chat - they tend to keep more recent info

[Stevie C]

It really is a shame that a lot of people are having a nightmare with there dealers, it really is bad when you are chasing them over things after you are parting with your hard earned cash.

I can honestly say my dealer has been outstanding from the start, always replying to my emails straight away, and always sending me videos on the updates of the car, it would honestly put me right off if they never replied to emails or phone calls it really would