From Order Number to Build Week Confirmed

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Russboy
Posts: 175
Joined: Mon Apr 15, 2019 5:29 am

Re: From Order Number to Build Week Confirmed

Post by Russboy » Wed May 15, 2019 7:52 am

Mine went to stage 6 on Sat and stage 7 SMS this morning, email straight to the dealer followed!
2019 Tiguan R-Line Tech 2.0 petrol 230ps


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Deano
Posts: 154
Joined: Tue Mar 12, 2019 6:19 pm
Location: Northampton

Re: From Order Number to Build Week Confirmed

Post by Deano » Wed May 15, 2019 7:56 am

Poke it. Surprised yours waited that long. 27th line was built 2nd it was on a ship... strange how different peoples experiences are.

Sent from my SM-G955F using Tapatalk

Tiguan Allspace Match 2.0 TDI 4Motion 150PS 7-Speed DSG.
AID - Winterpack - Ambient Lighting - Tire Pressure Monitor
Ordered: Feb 13th - Collected June 18th.


PokeItWithAStick
Posts: 49
Joined: Sat May 04, 2019 7:37 am

Re: From Order Number to Build Week Confirmed

Post by PokeItWithAStick » Wed May 15, 2019 8:14 am

Deano wrote:
Wed May 15, 2019 7:56 am
Poke it. Surprised yours waited that long. 27th line was built 2nd it was on a ship... strange how different peoples experiences are.

Sent from my SM-G955F using Tapatalk
Me too. Am close to cancelling, tbh.

The new explanation I've received is that there is congestion at the port. I can only assume that my car is blocked in by newer ones, so they end up getting priority.
Tiguan Allspace 1.5 TSI SEL 2WD. Black, grey leather seating, Dynaudio.


Papalazarou
Posts: 112
Joined: Wed Feb 06, 2019 1:48 pm

Re: From Order Number to Build Week Confirmed

Post by Papalazarou » Wed May 15, 2019 8:21 am

My build week is week 20 (13th May). Already just had a text message "Your car has been built and left the factory".

Pretty impressed to be honest, as I expected not to get another update for a few weeks.

It says on the tracker website "Your car has been built and has now left the factory. On average it takes 4 weeks from build for this model to reach your local Volkswagen Retailer".
19-Plate 1.5 Tiguan R-Line TECH EVO: Indium Grey / Leather / NavPro & DynAudio / TPMS / Debadged
Lead time from March19 was 3 months. Collected June19.


Creatz
Posts: 9
Joined: Tue May 14, 2019 10:43 pm

Re: From Order Number to Build Week Confirmed

Post by Creatz » Wed May 15, 2019 8:53 am

Deano wrote:
Tue May 14, 2019 11:11 pm
Creatz, so ordered, built and sat at port, Veracruz , mexico, I assume? See mine was wk 17, luckily mine is on the ship going to emdem this week, so looks positive. so far i must say.
I haven't ordered an allspace,mine will come from Germany
Tiguan - R Line Tech - 150ps - 2.0 TDI - 6 Speed - White

Ordered 22-03-2019
Built 23-04-2019
Shipped 23-05-2019
In Uk 25-05-2019
Collection 31-05-2019


samuelgeorge
Posts: 107
Joined: Thu Apr 25, 2019 4:42 pm

Re: From Order Number to Build Week Confirmed

Post by samuelgeorge » Wed May 15, 2019 12:01 pm

My latest update from VW UK Customer Services:

Vehicle was built week 17.
Now on a boat expected to arrive at Emden on or around 10th June.
Then told to expect 7-15 days to arrive in UK plus a further 7-10 days to get to dealer.

Literally every time I get an update it slips back by 3-4 weeks. Grrrrr.

On 9th May I was told it was on a boat so that means the boat to Emden is taking at least 4 weeks.
2019 Tiguan Allspace R-Line Tech 4Motion DSG 2.0TDI (150) in White.

Ordered 23/1/19
Built w/c 22/4/19
5a - Left Mexico 10/5/19
5b - Arrived Emden 31/5/19
5c - Left Emden 2/6/19
6 - Arrived in UK 3/6/19
7 - Arrived at dealer 13/6/19
Delivery 18/6/19


Creatz
Posts: 9
Joined: Tue May 14, 2019 10:43 pm

Re: From Order Number to Build Week Confirmed

Post by Creatz » Wed May 15, 2019 12:43 pm

samuelgeorge wrote:
Wed May 15, 2019 12:01 pm
My latest update from VW UK Customer Services:

Vehicle was built week 17.
Now on a boat expected to arrive at Emden on or around 10th June.
Then told to expect 7-15 days to arrive in UK plus a further 7-10 days to get to dealer.

Literally every time I get an update it slips back by 3-4 weeks. Grrrrr.

On 9th May I was told it was on a boat so that means the boat to Emden is taking at least 4 weeks.
Mine is a week 17 as well but there telling me should be next week, i don't know what to think anymore
Tiguan - R Line Tech - 150ps - 2.0 TDI - 6 Speed - White

Ordered 22-03-2019
Built 23-04-2019
Shipped 23-05-2019
In Uk 25-05-2019
Collection 31-05-2019


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Deano
Posts: 154
Joined: Tue Mar 12, 2019 6:19 pm
Location: Northampton

Re: From Order Number to Build Week Confirmed

Post by Deano » Wed May 15, 2019 12:44 pm

Did they give u the boat name. Mine was built wk 17. It's on Columbia highway. Its stopping in Netherlands on 19th and by other boats they are there less than a day then move to emden. I've been told itll be at dealers hopefully beginning of June


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Tiguan Allspace Match 2.0 TDI 4Motion 150PS 7-Speed DSG.
AID - Winterpack - Ambient Lighting - Tire Pressure Monitor
Ordered: Feb 13th - Collected June 18th.


Jl5
Posts: 6
Joined: Sun Mar 10, 2019 3:09 pm

Re: From Order Number to Build Week Confirmed

Post by Jl5 » Wed May 15, 2019 1:47 pm

samuelgeorge wrote:
Wed May 15, 2019 12:01 pm
My latest update from VW UK Customer Services:

Vehicle was built week 17.
Now on a boat expected to arrive at Emden on or around 10th June.
Then told to expect 7-15 days to arrive in UK plus a further 7-10 days to get to dealer.

Literally every time I get an update it slips back by 3-4 weeks. Grrrrr.

On 9th May I was told it was on a boat so that means the boat to Emden is taking at least 4 weeks.
Hi Samuelgeorge

Did you get the info from calling be customer service? As the online chat seem to be next to useless in order updates?

Cheers


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Wardy
Posts: 117
Joined: Tue Feb 12, 2019 3:51 pm
Location: South Manchester
Contact:

Re: From Order Number to Build Week Confirmed

Post by Wardy » Wed May 15, 2019 2:13 pm

Jl5 wrote:
Wed May 15, 2019 7:46 am

The app and the SMS notifications seem to have skipped the build phase. Got 5a on Saturday and then 5b this morning.

Fingers crossed for it being here early June.
I had the same. I moved from confirmed build week to 5a.

Although for balance the text and app updates that some have mentioned - I've received for mine have occurred on the same day as dealer updates. So I'm perfectly happy with the update speed of both.
Tiguan Match 1.5TSI DSG - Urano Grey, Winter pack, 18" Kingstons, TSR, de-badged

Ordered: 18.02.19
Stage 5a: 11.05.19 / Stage 5b: 14.05.19 / Stage 5c: 18.05.19 / Stage 6: 21.05.19
Delivered: 18.06.19


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