230 R-Line Tech different on DVLA

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thejanners
Posts: 230
Joined: Thu Nov 14, 2019 11:52 am
Location: South West Devon

Re: 230 R-Line Tech different on DVLA

Post by thejanners » Thu Jan 09, 2020 8:00 pm

Received number the 3rd V5C the other day.
Now driving a POLO SE EVO

DVLA have an open case for me but wont give me or my retailer (who has sent the info) any futher details -apparently Data Protection
Tungsten Silver R-Line Tech, DSG, Petrol 230 BHP, Mudflaps, Towbar. :D

Zobware
Posts: 196
Joined: Wed Nov 06, 2019 9:03 pm

Incorrect V5 details

Post by Zobware » Wed Mar 04, 2020 2:25 pm

So I've still not managed to collect the new car but today received the V5 from the DVLA and the model is listed as Tiguan SEL TSi 4Motion S-A. The car I'm collecting is a Tiguan Rline Tech TSi...... You couldn't make this up....

Anyone know who is responsible for correcting this?

R-line tech 1.5tsi DSG
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mrew42
Posts: 1391
Joined: Wed Feb 28, 2018 11:09 am
Location: Havering

Re: Incorrect V5 details

Post by mrew42 » Wed Mar 04, 2020 2:37 pm

2020 R Line Tech 2.0TDi 150 4Motion DSG in Pure White - Carista tweaks, Bumper Protector, Heko Wind Deflectors. Carshades, DTE pedal box

chillyman50
Posts: 351
Joined: Wed Oct 11, 2017 2:24 pm

Re: Incorrect V5 details

Post by chillyman50 » Wed Mar 04, 2020 2:55 pm

your dealer would have registered it, get them to correct it otherwise you wont except the car as there is disparity. this can be a real pain otherwise. you will have a lot of trouble selling it.
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TIGUAN SEL 190PS TDI-4 MOTION, white metallic silver, DCC, Dynaudio, Voice,Leather/electric seats, Camera, Headlight wsh, sidescan, swivel towbar, added immobiliser,others

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Russboy
Posts: 493
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Re: Incorrect V5 details

Post by Russboy » Wed Mar 04, 2020 3:17 pm

You'r certainly not the first on here. 10 pages here....

viewtopic.php?f=8&t=5630&hilit=230+DVLA
2019 Tiguan R-Line Tech 2.0 petrol 230ps with running boards, Blackvue DR750S-2CH, Maxton design front splitter and rear spoiler extension, TPMS, Heads up display, Swivelling Tow Bar, fully lined boot for protection from the hounds!

Zobware
Posts: 196
Joined: Wed Nov 06, 2019 9:03 pm

Re: 230 R-Line Tech different on DVLA

Post by Zobware » Wed Mar 04, 2020 3:34 pm

Well my V5 has just turned up....

The model is listed as Tiguan SEL TSi 4Motion S-A. The car I'm collecting is a Tiguan Rline Tech TSi

Dealer said it will be sorted very quickly, not holding my breath. As I've not collected yet I'm thinking I'll say I'll withhold 10% payment [emoji848][emoji848]

With all the trouble I've had with the car being damaged etc before collection I'm wishing I never looked at the Tiguan. All joy of owning a new car has gone!

R-line tech 1.5tsi DSG
Premium Signature Oryx White
Dynamic Chassis Control
Emergency Assist
Heated Rear Seats
TPMS
De-badged
Gloss Black mirror covers
Running boards


Zobware
Posts: 196
Joined: Wed Nov 06, 2019 9:03 pm

Re: Incorrect V5 details

Post by Zobware » Wed Mar 04, 2020 3:35 pm

Russboy wrote:You'r certainly not the first on here. 10 pages here....

viewtopic.php?f=8&t=5630&hilit=230+DVLA
OMG - what a nightmare!

R-line tech 1.5tsi DSG
Premium Signature Oryx White
Dynamic Chassis Control
Emergency Assist
Heated Rear Seats
TPMS
De-badged
Gloss Black mirror covers
Running boards


Kugaman1
Posts: 440
Joined: Tue Mar 27, 2018 8:37 am

Re: 230 R-Line Tech different on DVLA

Post by Kugaman1 » Wed Mar 04, 2020 3:49 pm

I cannot believe they still haven't sorted this problem out.

VW have developed an excellent way of p!ssing their customers off!
After todays announcement that people collecting 20 plate cars (diesel) cannot pick them up due to a fuel line fault, they still havent sorted out this v5c issue that has been going on for over 6 months!

Its a damn disgrace....

In just renewed my insurance, was a nightmare getting through it all and showing my car as an Rline, all the insurance sites still had it as an SEL.

Sort it out VW, your customer service is appalling.
Silver R Line Tech 230...now gone.........current car a BMW M135i X Drive

Kugaman1
Posts: 440
Joined: Tue Mar 27, 2018 8:37 am

Re: Incorrect V5 details

Post by Kugaman1 » Wed Mar 04, 2020 3:53 pm

I had this issue and contributed to the above thread.

Mines sorted now but was a NIGHTMARE to get sorted.

The further knock on is that taking out insurance/ getting trade in prices for the car is a nightmare, it constantly shows up as an SEL, even though the V5c was eventually corrected in December....

I put in a complaint to VW at the time, clearly they don't care a toss as this is still happening.

How many people didn't check their V5c and are currently driving around in wrongly registered cars.
Silver R Line Tech 230...now gone.........current car a BMW M135i X Drive

Zobware
Posts: 196
Joined: Wed Nov 06, 2019 9:03 pm

Re: Incorrect V5 details

Post by Zobware » Wed Mar 04, 2020 8:36 pm

To be honest all the enjoyment I should be experiencing of getting a new car has gone.  I'm now beyond caring and I'm feeling let down by VW. When you spend £35k+ on a car you expect better, my experiences with Mercedes and BMW was fantastic and I just don't know what I'm going to do next. 

This afternoon I was ready to tell them to cancel the order and I'd just walk away and lose my £500 deposit. Damage to the car, V5 incorrect, maybe I'm being emotional but I did expect better.



R-line tech 1.5tsi DSG
Premium Signature Oryx White
Dynamic Chassis Control
Emergency Assist
Heated Rear Seats
TPMS
De-badged
Gloss Black mirror covers
Running boards


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