Damage on delivery

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JK-VWTiguanR
Posts: 1981
Joined: Sun Nov 26, 2017 6:36 pm

Re: Damage on delivery

Post by JK-VWTiguanR » Wed Sep 11, 2019 7:20 am

SkyJawa wrote:
Wed Sep 11, 2019 6:49 am
You’d be amazed how many new cars get damaged in transit and repaired before collection, the owners would have no idea.....
Your also be amazed at how much damage gets missed on the PDI and then only gets picked up by the collecting customer.

One of my previous new cars not a VW had a damaged alloy wheel that was not picked up and it was so bad they had to order a new wheel which delayed my hand over and it was me that picked this up.
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


Kugaman1
Posts: 240
Joined: Tue Mar 27, 2018 8:37 am

Re: Damage on delivery

Post by Kugaman1 » Wed Sep 11, 2019 7:37 am

Dont take a paint protection system as compensation.

They are applied by monkeys and cost the dealer little more than £30...
Indium Grey R Line.....2.0TSi with full leather, keyless, heated rear seats and elec tailgate.....Lovely Jubbly


SkyJawa
Posts: 119
Joined: Tue Jun 04, 2019 1:46 pm

Re: Damage on delivery

Post by SkyJawa » Wed Sep 11, 2019 10:10 am

JK-VWTiguanR wrote:
Wed Sep 11, 2019 7:20 am
SkyJawa wrote:
Wed Sep 11, 2019 6:49 am
You’d be amazed how many new cars get damaged in transit and repaired before collection, the owners would have no idea.....
Your also be amazed at how much damage gets missed on the PDI and then only gets picked up by the collecting customer.

One of my previous new cars not a VW had a damaged alloy wheel that was not picked up and it was so bad they had to order a new wheel which delayed my hand over and it was me that picked this up.
Yeah, not so much damage but I had exactly this with our roof rail. I noticed it, PDI didn't and even the the local dealer said its something that would have never been picked up during PDI!

Reminds me of how many threads there were on the BMW forum about stiff suspension and they still had the transport blocks in!!!
2019 Tiguan SEL 2.0 TSI 230
30/05- ordered, 06/06 - with factory, 08/06 - confirmed - week 27, 05/07 - left factory, 05/07 - in transit - 5a
09/07 - shipping - 5b, 13/07 - near UK - 5c, 16/07 - in UK - 6, 19/07 - arrived - 7, 25/07 - collection!


swifty19_89
Posts: 27
Joined: Mon Jun 03, 2019 11:55 am

Re: Damage on delivery

Post by swifty19_89 » Thu Sep 12, 2019 6:10 pm

I think my current car (Mondeo) had a damaged alloy on delivery but then I only noticed it a few months later.
At the point of noticing it I had never curbed it and there was a deep graze on the allow, not even a scratch.

I never said anything as it’s a motability car and thought it’s not worth the bother and just learn from my mistake and this time round in a month I will be checking every part of my Tiguan.
Tiguan Allspace SEL
Blue Silk Metallic
Heated Steering Wheel
Door Wind Deflectors
Running Boards

Date Ordered: 04/06/19
Stage 3 (Build week confirmed): 28/06/19
Build Week 34 (w/c 19/08/19)
Stage 5a (left factory): 27/08/19


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