New car arrived - Maintenance Book

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Simosim
Posts: 36
Joined: Thu May 03, 2018 7:49 am

New car arrived - Maintenance Book

Post by Simosim » Sat Sep 12, 2020 6:52 am

Hey...

New car has arrived and all good but just wondered if I was missing the maintenance book or has this now gone electronic?

7F5ADD97-1149-4B33-9B02-981864A90E5A.jpeg

VW Tiguan Solid White 70 plate 2.0 RLine Tech Diesel DSG 4Motion. Contract Lease. Ordered June delivered Sep 2020

SkyJawa
Posts: 327
Joined: Tue Jun 04, 2019 1:46 pm

Re: New car arrived - Maintenance Book

Post by SkyJawa » Sat Sep 12, 2020 8:15 am

Electronic, don’t get them anymore,
2019 Tiguan SEL 2.0 TSI 230
30/05- ordered, 06/06 - with factory, 08/06 - confirmed - week 27, 05/07 - left factory, 05/07 - in transit - 5a
09/07 - shipping - 5b, 13/07 - near UK - 5c, 16/07 - in UK - 6, 19/07 - arrived - 7, 25/07 - collection!

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thejanners
Posts: 230
Joined: Thu Nov 14, 2019 11:52 am
Location: South West Devon

Re: New car arrived - Maintenance Book

Post by thejanners » Sat Sep 12, 2020 9:26 am

If you have any work carried out, you can request a printed copy for your records
Tungsten Silver R-Line Tech, DSG, Petrol 230 BHP, Mudflaps, Towbar. :D

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Essjay
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Joined: Mon Jun 27, 2016 7:25 pm
Location: West Hertfordshire, UK

Re: New car arrived - Maintenance Book

Post by Essjay » Sat Sep 12, 2020 10:40 am

I still have a service book that was issued with my Sept’16 Tiguan, and I always get it signed and dated with all services, as well as a hard copy of any work carried out, however the service info is also recorded electronically in the VW app, and as has been said, you no longer get a service book issued with the car.

Steve
Tiguan 2.0 TSi 180 SEL DSG 4MOTION (Sept ‘16, MY17).
Caribbean Blue, Vienna "Storm Grey" leather, Keyless and electric tailgate, (TPMS), Area View, Park Assist, HUD, Winter Pack, Michelin Cross Climate SUV tyres, Carlinkit Wireless Carplay.

ExAudiSi
Posts: 178
Joined: Sat Mar 09, 2019 3:05 pm
Location: North Yorkshire

Re: New car arrived - Maintenance Book

Post by ExAudiSi » Sat Sep 12, 2020 1:16 pm

I'd get a service book from the dealers as the app seems unreliable. My car has had two services and neither show up.
VW can see that they have been done, but the app can't.
67 Plate, Pure White Tiguan 2.0TDI 4 Motion manual, electric tailgate, Miramar Grey 20" alloys and sports suspension.

Simosim
Posts: 36
Joined: Thu May 03, 2018 7:49 am

Re: New car arrived - Maintenance Book

Post by Simosim » Sat Sep 12, 2020 5:32 pm

Thanks for the replies. Good idea to request hard copies of the service especially as I’ve got a lease car and will need prove the services at the end of the lease contract.
VW Tiguan Solid White 70 plate 2.0 RLine Tech Diesel DSG 4Motion. Contract Lease. Ordered June delivered Sep 2020

belfast4
Posts: 54
Joined: Mon Jan 27, 2020 2:32 pm

Re: New car arrived - Maintenance Book

Post by belfast4 » Sat Sep 12, 2020 6:05 pm

Is it a no maintenance lease? If it isn’t the lease company will have all the service history sent to them.

JK-VWTiguanR
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Re: New car arrived - Maintenance Book

Post by JK-VWTiguanR » Sat Sep 12, 2020 6:47 pm

ExAudiSi wrote:
Sat Sep 12, 2020 1:16 pm
I'd get a service book from the dealers as the app seems unreliable. My car has had two services and neither show up.
VW can see that they have been done, but the app can't.
I was told they no longer exist so not sure if you can get an official service book anymore, as mentioned just get copies of invoices ect of all work done.
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.

ExAudiSi
Posts: 178
Joined: Sat Mar 09, 2019 3:05 pm
Location: North Yorkshire

Re: New car arrived - Maintenance Book

Post by ExAudiSi » Sun Sep 13, 2020 11:54 am

JK-VWTiguanR wrote:
Sat Sep 12, 2020 6:47 pm
ExAudiSi wrote:
Sat Sep 12, 2020 1:16 pm
I'd get a service book from the dealers as the app seems unreliable. My car has had two services and neither show up.
VW can see that they have been done, but the app can't.
I was told they no longer exist so not sure if you can get an official service book anymore, as mentioned just get copies of invoices ect of all work done.
You can get them, I asked in the parts department and they even had them in stock on the shelf a few months ago when I got mine.
67 Plate, Pure White Tiguan 2.0TDI 4 Motion manual, electric tailgate, Miramar Grey 20" alloys and sports suspension.

Simosim
Posts: 36
Joined: Thu May 03, 2018 7:49 am

Re: New car arrived - Maintenance Book

Post by Simosim » Sun Sep 13, 2020 5:30 pm

belfast4 wrote:
Sat Sep 12, 2020 6:05 pm
Is it a no maintenance lease? If it isn’t the lease company will have all the service history sent to them.
The contract does not include maintenance but the lease is through VW direct, so I guess as long as I go to VW for services I will not require the book/evidence.
VW Tiguan Solid White 70 plate 2.0 RLine Tech Diesel DSG 4Motion. Contract Lease. Ordered June delivered Sep 2020

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