Carpet mats Included yes or no?

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Epoweruk
Posts: 18
Joined: Wed Jun 27, 2018 5:03 pm

Carpet mats Included yes or no?

Post by Epoweruk » Sat May 01, 2021 10:52 pm

Hi all,

Just taken delivery of my brand new Allspace SEL and the carpet mats were not included.

The Tiguan Allspace price and specifications guide confirms the following.

Standard items of equipment: Carpet mats, front and rear

But my dealership has told me the carpets are never provided free and is an extra. Is this correct or am I being ripped off?

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mrew42
Posts: 1676
Joined: Wed Feb 28, 2018 11:09 am
Location: Havering

Re: Carpet mats Included yes or no?

Post by mrew42 » Sun May 02, 2021 6:35 am

Both my lease cars had mats
2020 R Line Tech 2.0TDi 150 4Motion DSG in Pure White - Carista tweaks, Bumper Protector, Heko Wind Deflectors. Carshades, DTE pedal box

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Tubemonster
Posts: 784
Joined: Tue Oct 02, 2018 10:45 am
Location: Near Twickenham

Re: Carpet mats Included yes or no?

Post by Tubemonster » Sun May 02, 2021 6:53 am

My 2019MY R-Line Tech came with mats front and rear.
2019 Tiguan R-Line Tech 2.0 TDI 4Motion 190PS 7 Speed DSG -Factory Tow bar-Keyless-Electric Boot- 360 Area View.

Tammma
Posts: 511
Joined: Sat Jun 27, 2020 6:37 am

Re: Carpet mats Included yes or no?

Post by Tammma » Sun May 02, 2021 7:53 am

Well, these days they don't even seem to give you a boot floor. So I'd be surprised if you got mats standard now.

Blakey
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Joined: Wed Jan 06, 2021 5:39 am

Re: Carpet mats Included yes or no?

Post by Blakey » Sun May 02, 2021 8:14 am

My Elegance came with mats.

I would suggest you go back to your dealer, show them the spec list that says mats are included, tell them that if they're not going to give them to you, you will contact VW UK and lodge a complaint. It's an age old dealer trick to make a few quid.
2021 Tiguan Elegance Deep Black Pearlescent 1.5 DSG Petrol

Pezamaria
Posts: 117
Joined: Sat Oct 07, 2017 7:30 pm
Location: Swindon

Re: Carpet mats Included yes or no?

Post by Pezamaria » Mon May 03, 2021 6:36 am

If it says it’s included as standard then definitely push back. Our PCP in 2018 had the mats included!

You could also get a mate to ring your dealer pretending to be a new customer, enquire about a few cars and nonchalantly ask if things like matts are included.
Tiguan SEL 2.0 TDI DSG, Indium Grey, Park assist w/rear view camera, Side scan, Electric tailgate & keyless entry

belfast4
Posts: 95
Joined: Mon Jan 27, 2020 2:32 pm

Re: Carpet mats Included yes or no?

Post by belfast4 » Mon May 03, 2021 7:59 am

If you phone them, they will say sorry forgot to put them in. Or just waiting on more to come in. They are included with the car.

chillyman50
Posts: 500
Joined: Wed Oct 11, 2017 2:24 pm

Re: Carpet mats Included yes or no?

Post by chillyman50 » Mon May 03, 2021 4:11 pm

i had front and rear mates included with the Tiguan logo. :)
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TIGUAN SEL 190PS TDI-4 MOTION, white metallic silver, DCC, Dynaudio, Voice,Leather/electric seats, Camera, Headlight wsh, sidescan, swivel towbar, added immobiliser,others

Brynster
Posts: 5
Joined: Tue Apr 27, 2021 7:35 pm

Re: Carpet mats Included yes or no?

Post by Brynster » Mon May 03, 2021 7:46 pm

my 2019 Allspace SEL came with mats as standard

Scorpion
Posts: 17
Joined: Sat Apr 10, 2021 12:55 am

Re: Carpet mats Included yes or no?

Post by Scorpion » Tue May 04, 2021 11:21 am

You should have both front and rear mats from new.

I am sure if you ask the dealer they will put them in for you.

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