Order tracking

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CUK
Posts: 35
Joined: Thu Apr 15, 2021 9:17 pm

Re: Order tracking

Post by CUK » Tue Jun 08, 2021 10:27 pm

Still on Stage 2 :cry:
On order (approx 6th March 21 - deposit taken 16th March) 2.0 TSI Elegance 4 Motion.
Nightshade Blue, Discover Pro, Heated Screen/Wireless Charge, HUD, DCC, Drv Assist Plus, TPMS, Space saver spare.

Nick-St
Posts: 63
Joined: Mon Apr 12, 2021 3:42 pm

Re: Order tracking

Post by Nick-St » Wed Jun 09, 2021 4:53 am

Our daughter ordered an R Line the week before we ordered the R - ours is waiting to get to the dealer, hers is still waiting for a build week!

scotinexile
Posts: 1
Joined: Wed Jun 09, 2021 10:14 am

Re: Order tracking

Post by scotinexile » Wed Jun 09, 2021 10:25 am

I have just had a code 6 (tracked my Tiguan into Sheerness). Any idea what the wait time from arriving in UK and being sent to the dealer. My dealer is saying there is a real shortage of car transporter capacity.
Slightly frustrating as I move less than an hour away from Sheerness!

CL1983
Posts: 20
Joined: Thu Apr 08, 2021 6:32 am

Re: Order tracking

Post by CL1983 » Wed Jun 09, 2021 11:44 am

I was told 10 days max although mine has been at Grimsby for 8 with no sign of movement.

Nick-St
Posts: 63
Joined: Mon Apr 12, 2021 3:42 pm

Re: Order tracking

Post by Nick-St » Wed Jun 09, 2021 1:26 pm

5 days so far for me - the dealer doesn't know which day they are getting it yet. (& I'm away next week!) VW say 7-10 I believe...

Tigall18
Posts: 59
Joined: Wed Jan 31, 2018 12:32 pm

Re: Order tracking

Post by Tigall18 » Wed Jun 09, 2021 5:10 pm

Mine's been at the port for almost 12 days. I was told by the dealer's General Sales Manager this afternoon that it has "vehicle status 40". So it's awaiting transport to the dealer.

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Newfie
Posts: 798
Joined: Sat Jul 21, 2018 9:07 am
Location: East Yorkshire

Re: Order tracking

Post by Newfie » Wed Jun 09, 2021 5:24 pm

As regards the dealer codes this was sent to me by VW nearly 3 years ago now

VW Status Codes

00 = Assigned to factory order no production week scheduled
10 = Factory ordered with production week scheduled
20 = Factory ordered production week confirmed
30 = In transit from factory
36 = Vehicle in port of exit – not released
38 = Vehicle in port of exit – released to shipping
39 = Vehicle on ship
40 = Vehicle arrival at UK port
60 = Dispatched to Dealer
70 = Vehicle arrived at Dealer
Meera Chand
Customer Relations Manager
Volkswagen UK Executive Office

Tel: 01908 547 312
E-mail: executive.office@volkswagen.co.uk
Tiguan SWB SEL 2.0 TDI 4Motion 150PS DSG MY2019 White Silver. Collected 26/10/18
&
Tiguan SWB Match 2.0TDi 150PS DSG Caribbean Blue. Collected 23/4/19

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Newfie
Posts: 798
Joined: Sat Jul 21, 2018 9:07 am
Location: East Yorkshire

Re: Order tracking

Post by Newfie » Thu Jun 10, 2021 11:54 am

Just to add further to my last post re delivery from docks. The dealer gets notice via a dealership web portal of which vehicles are waiting for a transporter. (Usually a second stage 6 notification means it has been moved to the transporter lanes).
Stage 40 just means it has landed in the UK
Tiguan SWB SEL 2.0 TDI 4Motion 150PS DSG MY2019 White Silver. Collected 26/10/18
&
Tiguan SWB Match 2.0TDi 150PS DSG Caribbean Blue. Collected 23/4/19

CL1983
Posts: 20
Joined: Thu Apr 08, 2021 6:32 am

Re: Order tracking

Post by CL1983 » Fri Jun 11, 2021 6:31 am

I can confirm the above, just received my second stage 6 text this morning, 9 days after the first.

Tigall18
Posts: 59
Joined: Wed Jan 31, 2018 12:32 pm

Re: Order tracking

Post by Tigall18 » Fri Jun 11, 2021 7:53 am

I received the stage 7 this morning, no second stage 6.

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