Order tracking

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iRoddy
Posts: 5
Joined: Mon Mar 08, 2021 11:21 pm

Re: Order tracking

Post by iRoddy » Fri May 28, 2021 1:37 pm

Hi folks,

Been following this thread in the last couple of weeks.

I ordered an R Line 1.5 TSI with no options a few months ago. My leasing company emails me an update every week about the progress. I didn't really bat an eye on the emails because, my current lease car doesn't end until July. However, time just absolutely disappeared and we're already in June next week and I'm starting to worry a bit now, after reading some people's order situation here.

2 weeks ago, their email said:

"currently your vehicle is waiting to be released from the factory. VW have a slight back log at the moment and are hoping this clears soon."

I hope it arrives before my current lease car finishes. Awful timing to not have a car, especially now that I need to drive around more again for work.

Blakey
Posts: 98
Joined: Wed Jan 06, 2021 5:39 am

Re: Order tracking

Post by Blakey » Sat May 29, 2021 8:23 am

CL1983 wrote:
Fri May 28, 2021 9:00 am
My understanding is anything south goes to Sheerness, central goes to Grimsby and north goes to the Tyne.
I live in North Yorkshire & mine came from Grimsby. My Brother lives in Preston & his Golf came through Grimsby.
2021 Tiguan Elegance Deep Black Pearlescent 1.5 DSG Petrol

Tigall18
Posts: 59
Joined: Wed Jan 31, 2018 12:32 pm

Re: Order tracking

Post by Tigall18 » Wed Jun 02, 2021 8:12 am

Following the car's arrival at Sheerness late on 28 May, this morning I received the stage 6 text (arrived in UK).

26 March paid deposit, then confirmed for week 20, 19 May moved from 4 to 5a, 22 May 5a to 5b, 28 May 5b to 5c.

Elegance 2.0 TSI, Nightshade Blue, Vienna leather, Harman Kardon, HUD, TPMS, Winter Pack front & rear.

Yo Quinny
Posts: 33
Joined: Sat Apr 04, 2020 11:38 am

Re: Order tracking

Post by Yo Quinny » Wed Jun 02, 2021 9:33 am

CUK wrote:
Wed May 26, 2021 8:46 pm
Thanks Emsworthy. I tried your instructions and it does show no 2 (with factory) using your link. I didn’t have to create a new account though, it accepted my existing one. Out of curiosity I then used the same link I used yesterday and it also shows the same status. So my suspicions remain. How does my experience compare to others here?
Nice to see it’s actually with VW though….. :D
Mine moved to stage 2, with factory this morning. Ordered mid May for October delivery (hopefully!)
On order 2022 R-Line 2.0 TSi 190PS 4Motion Dolphin Grey. Pano Roof, Discover Pro Nav, Harmon Kardon, IQ Lighting. TPMS. Planned delivery in October, at my request. :D

CL1983
Posts: 20
Joined: Thu Apr 08, 2021 6:32 am

Re: Order tracking

Post by CL1983 » Wed Jun 02, 2021 1:30 pm

I also got my Stage 6 text this morning. Spoke with the dealer and a provisional collection date of 12th June agreed.

Nick-St
Posts: 63
Joined: Mon Apr 12, 2021 3:42 pm

Re: Order tracking

Post by Nick-St » Wed Jun 02, 2021 1:35 pm

CL1983 wrote:
Wed Jun 02, 2021 1:30 pm
I also got my Stage 6 text this morning. Spoke with the dealer and a provisional collection date of 12th June agreed.
Still waiting here.... 9th April at stage 2, 5th May to stage 3, 10th May to stage 4, 19th May to stage 5a, then 27th May to 5b and nothing since... (Original delivery estimate was 12th July though.)

CL1983
Posts: 20
Joined: Thu Apr 08, 2021 6:32 am

Re: Order tracking

Post by CL1983 » Wed Jun 02, 2021 4:09 pm

I never got a 5b update, the day after it arrived at Emden it was shipped to Grimsby. Interesting to see how long it takes to get from the port to dealer.

CUK
Posts: 35
Joined: Thu Apr 15, 2021 9:17 pm

Re: Order tracking

Post by CUK » Wed Jun 02, 2021 7:52 pm

Still waiting here too. Early March order. Still at Stage 2! In fact only just got to Stage 2 a few days ago. Ho hum……
On order (approx 6th March 21 - deposit taken 16th March) 2.0 TSI Elegance 4 Motion.
Nightshade Blue, Discover Pro, Heated Screen/Wireless Charge, HUD, DCC, Drv Assist Plus, TPMS, Space saver spare.

Nick-St
Posts: 63
Joined: Mon Apr 12, 2021 3:42 pm

Re: Order tracking

Post by Nick-St » Thu Jun 03, 2021 6:32 am

Nick-St wrote:
Wed Jun 02, 2021 1:35 pm
Still waiting here.... 9th April at stage 2, 5th May to stage 3, 10th May to stage 4, 19th May to stage 5a, then 27th May to 5b and nothing since... (Original delivery estimate was 12th July though.)
Update to mine - 3rd June to stage 5c.

(The 5c website text changes to ‘Your car is in the final stage of its journey to the UK’)

The Thames Highway is due to dock at Sheerness this morning, so I assume it’s on that!

robq777
Posts: 7
Joined: Thu Jun 03, 2021 1:04 pm

Re: Order tracking

Post by robq777 » Thu Jun 03, 2021 1:21 pm

Nick-St wrote:
Thu Jun 03, 2021 6:32 am
Nick-St wrote:
Wed Jun 02, 2021 1:35 pm
Still waiting here.... 9th April at stage 2, 5th May to stage 3, 10th May to stage 4, 19th May to stage 5a, then 27th May to 5b and nothing since... (Original delivery estimate was 12th July though.)
Update to mine - 3rd June to stage 5c.

(The 5c website text changes to ‘Your car is in the final stage of its journey to the UK’)

The Thames Highway is due to dock at Sheerness this morning, so I assume it’s on that!
(Hi all! First post...)

Ahah - I also got a 5c text this morning, so I'm hoping I'm on that ship too!
On a side note - how did you work out what ship you were on? I just got the 5c text with no details. The dealer isn't the, ah, chattiest to be sure...

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