Order tracking

All Volkswagen Tiguan related discussions
User avatar
mrew42
Posts: 1797
Joined: Wed Feb 28, 2018 11:09 am
Location: Havering

Re: Order tracking

Post by mrew42 » Wed Jul 14, 2021 11:00 am

wizzywig27 wrote:
Wed Jul 14, 2021 10:56 am
My order which was due to be built week 25 I chased the dealer today and was told the car hasn’t been fully built, this is due to the shortage of the semiconductor micro-chips that is holding up production for a lot of their cars.

It’s now week 28 and no further forward. Was promised July collection.

If it arrived mid august can I ask them to wait til September to collect?
Definitely can get them to wait. And they should not have a problem with that
2020 R Line Tech 2.0TDi 150 4Motion DSG in Pure White - Carista tweaks, Bumper Protector, Heko Wind Deflectors. Carshades, DTE pedal box

wizzywig27
Posts: 20
Joined: Sun Jun 27, 2021 5:19 pm

Re: Order tracking

Post by wizzywig27 » Wed Jul 14, 2021 11:02 am

He also said it was holding up a lot of his cars, well surely he knew about this when he took my order 3 weeks ago. I think what is annoying me is he (understandably I guess) cant tell me when I can expect the car.

Quinn010
Posts: 7
Joined: Sun Jun 20, 2021 9:30 pm

Re: Order tracking

Post by Quinn010 » Wed Jul 14, 2021 11:55 am

Simonj67 wrote:
Wed Jul 14, 2021 6:24 am
Removed and re added my order number this morning and moved from stage 2 to stage 3.
I wonder if they are prioritising top end models such as yours as I ordered 3rd June and still on stage 1. However my dealer assures me the order was accepted weeks ago. I've seen a few people mentioning R model orders going through the stages quite quickly so you may be lucky!
On order: Tiguan R-Line 2.0TDI 150 DSG in Dolphin Grey, ordered 3rd June 2021

User avatar
mrew42
Posts: 1797
Joined: Wed Feb 28, 2018 11:09 am
Location: Havering

Re: Order tracking

Post by mrew42 » Wed Jul 14, 2021 2:34 pm

wizzywig27 wrote:
Wed Jul 14, 2021 11:02 am
He also said it was holding up a lot of his cars, well surely he knew about this when he took my order 3 weeks ago. I think what is annoying me is he (understandably I guess) cant tell me when I can expect the car.
The age old problem of Customer -> Dealer -> VW interface i'm afraid.
About as much use as a Chocolate Teapot
2020 R Line Tech 2.0TDi 150 4Motion DSG in Pure White - Carista tweaks, Bumper Protector, Heko Wind Deflectors. Carshades, DTE pedal box

Malcolely37
Posts: 73
Joined: Tue Jul 05, 2016 9:27 am
Location: Southampton UK

Re: Order tracking

Post by Malcolely37 » Wed Jul 14, 2021 3:24 pm

Ordered mine 11th May. 8wks have passed & still stuck @ 2. Can’t get any info from VW or dealer as it seems common to several of the comments on the forum.
On order Tiguan R 320/ Reflex Silver / Leather / Heated Screen / Phone Charging / HUD / Area View / Winter Pack / Harmon Kardon / Discovery pro / Pano Roof / Tow Hitch / Akrapovic Exhaust / Side Steps

Simonj67
Posts: 31
Joined: Sun Jun 06, 2021 6:02 am

Re: Order tracking

Post by Simonj67 » Wed Jul 14, 2021 3:58 pm

The reason yours is progressing slower is most likely down to the Akrapovic, initially I ordered it but when the order was processed it was going to add 9 weeks so I amended my order to remove it.
Tiguan R (on order) Lapiz blue, Discover Pro, Harman Kardon, Area View, Heated Rear Seats, Inductive Charging.

CUK
Posts: 63
Joined: Thu Apr 15, 2021 9:17 pm

Re: Order tracking

Post by CUK » Wed Jul 14, 2021 10:32 pm

As you can see from my signature, I ordered mine on 6th March. This is now the third week it’s been stuck on stage 4, being built. How long does it take to build one from start to finish? Anyone know?
I know they say “X” number of vehicles come off the assembly line every day, but that doesn’t tell you how long each car takes to be built.
I too am thinking I may tell the dealer to hold registration until September - in the unlikely event it arrives before then…
On order (approx 6th March 21 - deposit taken 16th March) 2.0 TSI Elegance 4 Motion.
Nightshade Blue, Discover Pro, Heated Screen/Wireless Charge, HUD, DCC, Drv Assist Plus, TPMS, Space saver spare.

Malcolely37
Posts: 73
Joined: Tue Jul 05, 2016 9:27 am
Location: Southampton UK

Re: Order tracking

Post by Malcolely37 » Thu Jul 15, 2021 6:37 am

Got a text this morning saying car has moved to 5a (in transit - left the factory). Lets hope a few more of your cars are coming through (ordered 11th May)
On order Tiguan R 320/ Reflex Silver / Leather / Heated Screen / Phone Charging / HUD / Area View / Winter Pack / Harmon Kardon / Discovery pro / Pano Roof / Tow Hitch / Akrapovic Exhaust / Side Steps

wizzywig27
Posts: 20
Joined: Sun Jun 27, 2021 5:19 pm

Re: Order tracking

Post by wizzywig27 » Thu Jul 15, 2021 8:22 am

Malcolely37 wrote:
Thu Jul 15, 2021 6:37 am
Got a text this morning saying car has moved to 5a (in transit - left the factory). Lets hope a few more of your cars are coming through (ordered 11th May)
What model did you order mate? Any extras?

Malcolely37
Posts: 73
Joined: Tue Jul 05, 2016 9:27 am
Location: Southampton UK

Re: Order tracking

Post by Malcolely37 » Thu Jul 15, 2021 8:51 am

Tiguan R 320 in reflex silver & ticked every option box
On order Tiguan R 320/ Reflex Silver / Leather / Heated Screen / Phone Charging / HUD / Area View / Winter Pack / Harmon Kardon / Discovery pro / Pano Roof / Tow Hitch / Akrapovic Exhaust / Side Steps

Post Reply