Issue with Active Info Display Map?

Faults and Technical chat for the new Volkswagen Tiguan
Miki46
Posts: 2
Joined: Thu May 02, 2019 2:19 pm

Re: Issue with Active Info Display Map?

Post by Miki46 » Sun May 05, 2019 3:02 pm

Newfie wrote:
Sun May 05, 2019 9:21 am
Are you switching it from the head unit itself?
Yes but it is dark and I can not click on it to switch map on AID

I dont have DISCOVER PRO i have DISCOVER MEDIA 2018 unit.

I tryed all but it looks like i am missing something in long coding or adaptation.

Thanx


Wildcat
Posts: 241
Joined: Thu Aug 09, 2018 8:43 am
Location: Highlands

Re: Issue with Active Info Display Map?

Post by Wildcat » Mon May 06, 2019 7:05 am

teenflon5 wrote:
Mon Jul 16, 2018 1:14 pm
Hi!

I've had my Tiguan for 6 months now and quite often I get an issue with the active info display where the maps dont work. It can happen when I first start the car or sometimes part way through a journey where the map screen goes black and says "Starting Map View" but nothing ever happens.

I can sometimes resolve it by going on the navigation page of the infotainment system, swapping the map to the infotainment screen and swapping it back to the active info display, but sometimes this doesn't resolve the issue.

I've had it on and off since I got the car, and it seems to go through phases of showing the error more than other days.

Has anyone else had this and knows how to fix it? I last updated the maps when I first got the car with the end of 2017 maps, maybe I'll see if there's an update to the maps and if that fixes it. I couldn't find any posts about it here.

I have a 67 plate Tiguan SEL with the normal navigation system not the pro one (hence I can't see the map in the active info display and infotainment at the same time).
Someone in this thread might have mentioned it already (apologies if so), but have you checked the GPS antenna? Its the shark fin shaped item on the roof of the vehicle. Some people have had issues with this and replaced it and all works OK after that.
2.0 TDi SWB 150ps 4Motion SEL 6sp man in Atlantic Blue with swivelling towbar MY2019


Vanitoso77
Posts: 8
Joined: Mon Mar 11, 2019 8:57 am

Re: Issue with Active Info Display Map?

Post by Vanitoso77 » Wed Sep 18, 2019 1:22 pm

Yes i've solved. I've changed my active info display with 5na920791b and now all works


Vanitoso77
Posts: 8
Joined: Mon Mar 11, 2019 8:57 am

Re: Issue with Active Info Display Map?

Post by Vanitoso77 » Sat Oct 12, 2019 1:48 pm

Hi guys, i find the way to see both maps on discover media and active info display, i haven't pro, but when i restart car after 30 minutes the active info display comeback without maps, any solutions???

20191001_152627.jpg



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Tubemonster
Posts: 466
Joined: Tue Oct 02, 2018 10:45 am
Location: Near Twickers (Wot Wot)

Re: Issue with Active Info Display Map?

Post by Tubemonster » Sat Oct 12, 2019 6:47 pm

Why would you want it on both? What am I missing?
Tiguan SWB R-Line Tech 2.0 TDI 4Motion 190PS 7 Speed DSG - Tow bar
Ordered 11/08/18 ///Build date 21/01/19///In Transit 19/01/19 (early)///Arrived in UK 24/01/19
Collected 16/2/19 🎉


DanJ-UK
Posts: 51
Joined: Sun Jul 15, 2018 4:43 pm

Re: Issue with Active Info Display Map?

Post by DanJ-UK » Sun Oct 13, 2019 6:25 pm

Hello,
How did you get the map to display on the AID and media display?
I thought this was only possible on the Pro system?
Dan

Tiguan R-Line Tech
190 - DSG - 4Motion
White
DynAudio


xtrailman
Posts: 803
Joined: Mon Jul 16, 2018 3:16 pm

Re: Issue with Active Info Display Map?

Post by xtrailman » Sun Oct 13, 2019 6:36 pm

DanJ-UK wrote:
Sun Oct 13, 2019 6:25 pm
Hello,
How did you get the map to display on the AID and media display?
I thought this was only possible on the Pro system?
Its only possible on the old AID.
2019 SEL 190ps diesel.


splang
Posts: 41
Joined: Wed Oct 24, 2018 4:06 pm

Re: Issue with Active Info Display Map?

Post by splang » Sun Oct 13, 2019 6:41 pm

Didn’t think it was possible with either aid on discover media?


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