VW Connect issues

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TonyH
Posts: 7
Joined: Wed Aug 01, 2018 6:33 am

VW Connect issues

Post by TonyH » Wed Apr 17, 2019 7:49 am

Hi

Not sure if im in the correct part of the forum to post this but.........................

A few weeks back I updated my VW Connect app (on android) and now I am getting all sorts of issues with the app eg showing a warning about my esp and the car doesn't show any warnings and now the app is always stuck on backing up the app.

Anyone else having these issues, I getting to the stage now to uninstall it but I like all the info the app normally gives me about my car.

thanks

Tony


Tricky
Posts: 492
Joined: Thu Nov 10, 2016 10:55 pm
Location: Wales, just outside Llandeilo, UK

Re: VW Connect issues

Post by Tricky » Wed Apr 17, 2019 8:14 am

You can always uninstall and then reinstall. This often clears problems in android apps.


TonyH
Posts: 7
Joined: Wed Aug 01, 2018 6:33 am

Re: VW Connect issues

Post by TonyH » Wed Apr 17, 2019 8:21 am

ok cool ill try that.

Thanks


CNC
Posts: 1172
Joined: Mon Oct 16, 2017 5:59 pm
Location: South West UK

Re: VW Connect issues

Post by CNC » Wed Apr 17, 2019 11:44 am

TonyH wrote:
Wed Apr 17, 2019 7:49 am
Hi

Not sure if im in the correct part of the forum to post this but.........................

A few weeks back I updated my VW Connect app (on android) and now I am getting all sorts of issues with the app eg showing a warning about my esp and the car doesn't show any warnings and now the app is always stuck on backing up the app.

Anyone else having these issues, I getting to the stage now to uninstall it but I like all the info the app normally gives me about my car.

thanks

Tony
Mine is doing exactly the same, it auto updated a month or so ago and has had the same problem as you have ever since. It also sometimes says updating VW workshops which run continuously until I cancel it.

I have a Samsung S8 running VW Connect app V1.69.2
2018 MY SEL 150 TDI DSG 2Motion in Caribbean Blue with reversing camera & park assist plus fully debadged


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Newfie
Posts: 610
Joined: Sat Jul 21, 2018 9:07 am
Location: East Yorkshire

Re: VW Connect issues

Post by Newfie » Wed Apr 17, 2019 12:34 pm

Mine is also doing the same. I seem to get it more whenever I refuel the vehicle.
I think you will find it is a common problem
I also run it on Android 9 on a Galaxy S10+ App version 1.65.1. Forget that app version, just updated to 1.69.2
Tiguan SWB SEL 2.0 TDI 4Motion 150PS 7-Speed DSG MY2019 White Silver. Collected 26/10/18
&
Tiguan SWB Match 2.0TDi 150PS DSG Caribbean Blue (Wife's car). Collected 23/4/19


TonyH
Posts: 7
Joined: Wed Aug 01, 2018 6:33 am

Re: VW Connect issues

Post by TonyH » Wed Apr 17, 2019 1:08 pm

well I have uninstalled and and reinstalled. Still the same.

I have now logged a support call with the app developers t resolve this.

Tony


TonyH
Posts: 7
Joined: Wed Aug 01, 2018 6:33 am

Re: VW Connect issues

Post by TonyH » Wed Apr 17, 2019 2:32 pm

i have just had an email from their support version 1.69.2 should out very shortly that will resolve all the issues everyone is having.


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Newfie
Posts: 610
Joined: Sat Jul 21, 2018 9:07 am
Location: East Yorkshire

Re: VW Connect issues

Post by Newfie » Wed Apr 17, 2019 2:38 pm

TonyH wrote:
Wed Apr 17, 2019 2:32 pm
i have just had an email from their support version 1.69.2 should out very shortly that will resolve all the issues everyone is having.
It is available now. I have just updated it
Tiguan SWB SEL 2.0 TDI 4Motion 150PS 7-Speed DSG MY2019 White Silver. Collected 26/10/18
&
Tiguan SWB Match 2.0TDi 150PS DSG Caribbean Blue (Wife's car). Collected 23/4/19


CNC
Posts: 1172
Joined: Mon Oct 16, 2017 5:59 pm
Location: South West UK

Re: VW Connect issues

Post by CNC » Wed Apr 17, 2019 5:21 pm

TonyH wrote:
Wed Apr 17, 2019 2:32 pm
i have just had an email from their support version 1.69.2 should out very shortly that will resolve all the issues everyone is having.
I think you have got the wrong version listed above. I already have 1.69.2 and that is the version that gives these problems.
2018 MY SEL 150 TDI DSG 2Motion in Caribbean Blue with reversing camera & park assist plus fully debadged


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