Dealer using car while in for service

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FTT
Posts: 571
Joined: Sun Sep 04, 2016 4:02 pm
Location: Lancashire

Re: Dealer using car while in for service

Post by FTT » Fri Jun 14, 2019 6:45 pm

Glad you got it sorted to your agreement in the end, hope they have learnt there lesson. :D
R line 2lt Tsi DSG, Black, park assist with rear view camera, winter pack, wind deflectors, boot liner and roof bars :D


JK-VWTiguanR
Posts: 1720
Joined: Sun Nov 26, 2017 6:36 pm

Re: Dealer using car while in for service

Post by JK-VWTiguanR » Fri Jun 14, 2019 7:28 pm

deadrich wrote:
Fri Jun 14, 2019 11:34 am
Quick update for those still following this...

In addition to an apology and re-assurances that they have changed company process so it won't happen again, dealer have offered to supply/fit running boards plus front/rear OEM traffic cameras FOC as goodwill gesture. I haven't accepted yet (only just received it) but I feel less angry/annoyed about it all now I've had an offer though, which I guess means its reasonable :)
Can I ask what make they claim is OEM front and rear traffic cameras as i never knew VW did these.

Thanks,

Glad you had a great result. :)
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


chrisb
Posts: 93
Joined: Fri Sep 28, 2018 12:58 pm

Re: Dealer using car while in for service

Post by chrisb » Fri Jun 14, 2019 7:56 pm

JK-VWTiguanR wrote:
Fri Jun 14, 2019 7:28 pm
deadrich wrote:
Fri Jun 14, 2019 11:34 am
Quick update for those still following this...

In addition to an apology and re-assurances that they have changed company process so it won't happen again, dealer have offered to supply/fit running boards plus front/rear OEM traffic cameras FOC as goodwill gesture. I haven't accepted yet (only just received it) but I feel less angry/annoyed about it all now I've had an offer though, which I guess means its reasonable :)
Can I ask what make they claim is OEM front and rear traffic cameras as i never knew VW did these.

Thanks,

Glad you had a great result. :)
I think this maybe kenwood 410 as I am considering having these fitted by a dealer near me :)
SE-NAV 2WD TDI 150PS MANUAL IN TUNGSTEN SILVER, TITAN BLACK
VIENNA LEATHER
ORDERED 19/9/18
BUILD WEEK CONFIRMED 26/11/18
BUILT EARLY/ IN TRANSIT 21/11/18
ARRIVED IN UK 27/11/18
AT DEALERS 18 WEEKS EARLY SO IN SHOWROOM TILL MARCH2019
COLLECTING 8/3/19 :D


JK-VWTiguanR
Posts: 1720
Joined: Sun Nov 26, 2017 6:36 pm

Re: Dealer using car while in for service

Post by JK-VWTiguanR » Sat Jun 15, 2019 8:00 am

chrisb wrote:
Fri Jun 14, 2019 7:56 pm
JK-VWTiguanR wrote:
Fri Jun 14, 2019 7:28 pm
deadrich wrote:
Fri Jun 14, 2019 11:34 am
Quick update for those still following this...

In addition to an apology and re-assurances that they have changed company process so it won't happen again, dealer have offered to supply/fit running boards plus front/rear OEM traffic cameras FOC as goodwill gesture. I haven't accepted yet (only just received it) but I feel less angry/annoyed about it all now I've had an offer though, which I guess means its reasonable :)
Can I ask what make they claim is OEM front and rear traffic cameras as i never knew VW did these.

Thanks,

Glad you had a great result. :)
I think this maybe kenwood 410 as I am considering having these fitted by a dealer near me :)
So not OEM but what the dealers are fitting in your area, mine offered the Blackvue but found it cheaper at Halfords hence why i asked what the claimed OEM one was.

Thanks for sharing.
2019 19-Plate 230hp Tiguan R-Line Tech in White with Loads of Extras
Replaced: 2018 18-Plate 240hp Tiguan R-Line in White with Loads of Extras.


deadrich
Posts: 7
Joined: Tue Mar 12, 2019 9:26 am

Re: Dealer using car while in for service

Post by deadrich » Mon Jun 17, 2019 9:54 am

JK-VWTiguanR wrote:
Sat Jun 15, 2019 8:00 am
chrisb wrote:
Fri Jun 14, 2019 7:56 pm
JK-VWTiguanR wrote:
Fri Jun 14, 2019 7:28 pm


Can I ask what make they claim is OEM front and rear traffic cameras as i never knew VW did these.

Thanks,

Glad you had a great result. :)
I think this maybe kenwood 410 as I am considering having these fitted by a dealer near me :)
So not OEM but what the dealers are fitting in your area, mine offered the Blackvue but found it cheaper at Halfords hence why i asked what the claimed OEM one was.

Thanks for sharing.
I've only found it on a German website - with a UK specific part - https://www.mahag-zubehoer-shop.de/m/ac ... 20Recorder

There's quite a bit online about the Audi version though - 4G0 063 511.

It's going in later this week for fitting so will report back then.
2019 Tiguan Allspace 2.0 150 TDI SEL 4Motion DSG
Platinum Grey Metallic, Tow Bar


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