March Collections

All Volkswagen Tiguan related discussions
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Mr Tig
Posts: 291
Joined: Fri Jan 10, 2020 7:20 pm
Location: Bournemouth - UK

Re: March Collections

Post by Mr Tig » Fri Mar 27, 2020 3:55 pm

LittleP14 wrote:
Mon Mar 23, 2020 2:32 pm
I’ve emailed the dealer to let them know my disappointment along with an image of the damage.

I’ll see what they say! Iv no doubt it was caused at the dealership.

I had to tell them to put the plastic wheel arch trim on properly as I was doing a walk round as it had come away! Luckily that just snapped back into place.

It was all a little rushed!
Don’t suppose the dealer got back to you before the shut downs, did they?
2020 Tiguan R Line Tech 2.0 DSG Diesel 150hp
Spec - Leather - Heated Seats All Round - Running Boards - Gloss Black Mirrors & Spoiler -Tints - Red Brake with Black Hubs & Decals
- Custom R-Line Mats - Pedal Box

LittleP14
Posts: 69
Joined: Mon Oct 16, 2017 12:16 pm

Re: March Collections

Post by LittleP14 » Fri Mar 27, 2020 9:36 pm

Nope they haven’t got back to me, although iv received a payment for money owed to me, so someone is working from home and processing payments.

I doubt very much I’ll get a response any time soon 😤

LittleP14
Posts: 69
Joined: Mon Oct 16, 2017 12:16 pm

Re: March Collections

Post by LittleP14 » Sun Mar 29, 2020 5:57 pm

As if things couldn’t get any worse.... I noticed like polish marks inside the boot...... and then I get the log book through..... and apparently I own a Tiguan SEL 4 motion petrol!!! Argh!!!

Kugaman1
Posts: 440
Joined: Tue Mar 27, 2018 8:37 am

Re: March Collections

Post by Kugaman1 » Sun Mar 29, 2020 7:15 pm

LittleP14 wrote:
Sun Mar 29, 2020 5:57 pm
As if things couldn’t get any worse.... I noticed like polish marks inside the boot...... and then I get the log book through..... and apparently I own a Tiguan SEL 4 motion petrol!!! Argh!!!
Ive been on a bit of a campaign about this mis-registering of RLine techs.

I have several complaints registered with VW UK as its a major inconvenience when it comes to getting insurance quotes or part ex valuations.

It took me several months to get mine sorted. It was eventually corrected with a new v5c in mid December (on the 3rd attempt), yet even now the car shows up as an SEL on almost every website I go onto.

Bottom line is this....VW UK DONT GIVE A TOSS. I complained in December and again in February, yet its still happening. To say they couldn't care less Would be complimenting their level of customer care. :evil:
Silver R Line Tech 230...now gone.........current car a BMW M135i X Drive

LittleP14
Posts: 69
Joined: Mon Oct 16, 2017 12:16 pm

Re: March Collections

Post by LittleP14 » Sun Mar 29, 2020 9:53 pm

Not sure what to do now.... is this going to void my insurance? I inputted the vehicle manually on the quote when I got it.

John27
Posts: 167
Joined: Tue Sep 10, 2019 3:25 pm
Location: Kent

Re: March Collections

Post by John27 » Mon Mar 30, 2020 7:19 am

LittleP14 wrote:
Sun Mar 29, 2020 9:53 pm
Not sure what to do now.... is this going to void my insurance? I inputted the vehicle manually on the quote when I got it.

Providing you have input the correct details and not what is says on the V5c, your insurance will be OK. You now need to get the V5c corrected which means your dealer getting a form or letter (I think they get that from the manufacturer) and then the dealer sends that form or letter with your V5c back to the DVLA to get it corrected. Normally takes a minimum of 6-8 weeks but with the current virus, no doubt will be much longer. Unfortunately, the process is fraught with problems from items lost in post to DVLA needing several goes to get it right. There is a thread on this which is worth reading. viewtopic.php?f=8&t=5630

I wonder whether part of the problem is that in some other countries, what we call the R-Line or R-Line Tech is called the SEL R-Line (they have a SEL model and a SEL R-Line model) - look on Youtube. I know there are also highline or comfortline models as well (not sure of their UK equivalents) If VW called the cars all by the same model name, perhaps this wouldn't be such a problem.
2019 Tiguan R-Line Tech 2.0 TSI 230 4Motion DSG - White with Vienna Leather, Head-up Display, TPMS, Side Scan & Voice Activation

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mrew42
Posts: 1326
Joined: Wed Feb 28, 2018 11:09 am
Location: Havering

Re: March Collections

Post by mrew42 » Mon Mar 30, 2020 8:20 am

Had Toby for 3 weeks now.
They only just took initial payment for my lease on Friday/Saturday.
2020 R Line Tech 2.0TDi 150 4Motion DSG in Pure White - Carista tweaks, Bumper Protector, Heko Wind Deflectors. Carshades, DTE pedal box

mrsunnymatharu
Posts: 71
Joined: Sat Jan 18, 2020 6:31 pm
Location: Manchester, UK

Re: March Collections

Post by mrsunnymatharu » Thu Apr 02, 2020 3:29 pm

I received this from the dealer today. My Tiguan is ready and sitting at the dealer. Waiting for it to open someday so I can have it delivered/collected

VehicleOrder_Muted.jpg

2020 Tiguan 1.5TSI EVO 150PS R-Line Tech 2WD DSG. Indium Grey. Delivered June 20

Russ123
Posts: 112
Joined: Tue Jan 07, 2020 10:45 pm

Re: March Collections

Post by Russ123 » Thu Apr 02, 2020 3:51 pm

Im in the same boat . Roll on October

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DW58
Posts: 164
Joined: Sun May 19, 2019 1:39 pm
Location: Moray

Re: March Collections

Post by DW58 » Thu Apr 02, 2020 4:25 pm

Me too although my vehicle is currently on the dockside awaiting a truck heading north.
Rob
_______________________________
Tiguan SEL 2.0 TSi 190PS DSG 4Motion
• Atlantic Blue
• Keyless entry & hands free boot
• Winter pack/heated seats
• Area view/Park assist
• 230v socket
• Michelin Cross-Climate SUV
• Carista

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