Tiguan/Toureg problems??

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Tradewinds
Posts: 102
Joined: Mon Jan 22, 2018 8:27 pm

Tiguan/Toureg problems??

Post by Tradewinds » Thu Feb 13, 2020 11:14 am

Ani idea if some or all of these problems apply to Tiguans.?

SERIOUS SAFETY ISSUE WITH TOUAREG
We have a 19 reg Touareg and have the same problem. Our car brakes without warning.
oyr local dealer has said there is a software problem with the camera. VW DO NOT HAVE A FIX FOR THIS. They have admitted this.
sat nav doesn’t work
headlight assist doesn’t work
lane assist doesn’t work
front assist doesn’t work
boot opener doesn’t work
It is all part of the same problem
I understand the Tiguan has the same problem
In December I finally managed to corner them into admitting there was a problem by telling the dealer I wanted in writing that the car was safe to drive. They refused to do this. VW then said technical in Germany had said the car shouldn’t be on the road.
Vw then put is in a hire car for the last month while our top of the range Touareg has sat on the dealership car park.
Even the dealer has said they don’t know why VW have done this as there is nothing they can do. There is no fix!
My wife is the main driver of the vehicle and now refuses to drive it
VW have now given us 14 days to accept a derisory offer or continue driving the car.
VW have , on numerous occasions, asked VW to respond in writing about the braking problem.
They have refused to do this until this evening and only after the dealer said that it braked twice without warning during their test drive.
i am trying tomorrow to see how this will affect my insurance as I’m knowingly driving my vehicle with a serious safety issue.
i will be contacting my solicitor on Monday.
VW have been nothing short of a disgrace with the matter. This has been going on for four months.
it has been worse than dealing with a back street garage.
please share this with whoever you can
Tiguan 2.0TDI 190 4Motion R-Line DSG Tungsten Silver
Keyless Entry and Start with Electric tailgate. Park Assist with Rear View camera. Swivel Tow bar.
Navigation Pro with 9.2inch screen.Vienna Leather. Towing a Coachman Pastiche 565.

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mrew42
Posts: 1188
Joined: Wed Feb 28, 2018 11:09 am
Location: Havering

Re: Tiguan/Toureg problems??

Post by mrew42 » Thu Feb 13, 2020 11:24 am

Saw this posted elsewhere
Tiguans are built in Wolfburg (or Mexico for Allspace)
Touregs are built in Bratislava
Sounds like a one off (unless the OP has any contrary info) and not something i've heard reported on any Tigs.
Horrible experience for the owner but I'm not particularly worried.
Toby 1 - MY18 1.4TSI BMT 150 4Motion SE NAV DSG Indium Grey - 03/18-03/20 gone :(
Toby 2 - MY20 2.0TDi 150 4Motion DSG R Line Tech Pure White - 03/20-../..

SkyJawa
Posts: 259
Joined: Tue Jun 04, 2019 1:46 pm

Re: Tiguan/Toureg problems??

Post by SkyJawa » Thu Feb 13, 2020 12:08 pm

There was someone on here who's Tiguan kept braking for no reason....
2019 Tiguan SEL 2.0 TSI 230
30/05- ordered, 06/06 - with factory, 08/06 - confirmed - week 27, 05/07 - left factory, 05/07 - in transit - 5a
09/07 - shipping - 5b, 13/07 - near UK - 5c, 16/07 - in UK - 6, 19/07 - arrived - 7, 25/07 - collection!

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MacBeth
Posts: 198
Joined: Thu Jun 13, 2019 7:34 pm
Location: South East - UK
Contact:

Re: Tiguan/Toureg problems??

Post by MacBeth » Thu Feb 13, 2020 12:15 pm

MY2020 Indium Grey Tiguan R-Line Tech 150 TDi 4Motion DSG & leather.

User avatar
mrew42
Posts: 1188
Joined: Wed Feb 28, 2018 11:09 am
Location: Havering

Re: Tiguan/Toureg problems??

Post by mrew42 » Thu Feb 13, 2020 12:39 pm

4 years ago (almost)
Still not worried :)
Toby 1 - MY18 1.4TSI BMT 150 4Motion SE NAV DSG Indium Grey - 03/18-03/20 gone :(
Toby 2 - MY20 2.0TDi 150 4Motion DSG R Line Tech Pure White - 03/20-../..

lagerorwine
Posts: 397
Joined: Mon Mar 13, 2017 8:02 pm
Location: S Yorkshire

Re: Tiguan/Toureg problems??

Post by lagerorwine » Sat Feb 15, 2020 10:21 am

Tradewinds wrote:
Thu Feb 13, 2020 11:14 am
Ani idea if some or all of these problems apply to Tiguans.?

SERIOUS SAFETY ISSUE WITH TOUAREG
We have a 19 reg Touareg and have the same problem. Our car brakes without warning.
oyr local dealer has said there is a software problem with the camera. VW DO NOT HAVE A FIX FOR THIS. They have admitted this.
sat nav doesn’t work
headlight assist doesn’t work
lane assist doesn’t work
front assist doesn’t work
boot opener doesn’t work
It is all part of the same problem
I understand the Tiguan has the same problem
In December I finally managed to corner them into admitting there was a problem by telling the dealer I wanted in writing that the car was safe to drive. They refused to do this. VW then said technical in Germany had said the car shouldn’t be on the road.
Vw then put is in a hire car for the last month while our top of the range Touareg has sat on the dealership car park.
Even the dealer has said they don’t know why VW have done this as there is nothing they can do. There is no fix!
My wife is the main driver of the vehicle and now refuses to drive it
VW have now given us 14 days to accept a derisory offer or continue driving the car.
VW have , on numerous occasions, asked VW to respond in writing about the braking problem.
They have refused to do this until this evening and only after the dealer said that it braked twice without warning during their test drive.
i am trying tomorrow to see how this will affect my insurance as I’m knowingly driving my vehicle with a serious safety issue.
i will be contacting my solicitor on Monday.
VW have been nothing short of a disgrace with the matter. This has been going on for four months.
it has been worse than dealing with a back street garage.
please share this with whoever you can
Surely you need to formally reject the car asap
17 reg, Tiguan 190 DSG 4Motion SEL in Tungsten Silver (matches my hair), with Area View, Towbar, Keyless entry/Elec Tailgate, 4yr warranty , Caravanner

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