Window rubber trim

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Henry11
Posts: 525
Joined: Mon Aug 07, 2017 1:06 pm

Re: Window rubber trim

Post by Henry11 » Thu Jun 11, 2020 5:09 pm

Further.....
I’m sure you know, but you have 30 days from date of ownership, so don’t hang about Have a read of consumer Rights Act 2015 on line. Very straight forward, the law is on your side. If you happy for car to be repaired then some compensation should be forthcoming I would say.
1.5 tsi evo DSG Match 150 ps. Crimson red, debadged, Kingston alloys, ergo seats and electric boot

Russ123
Posts: 112
Joined: Tue Jan 07, 2020 10:45 pm

Re: Window rubber trim

Post by Russ123 » Thu Jun 11, 2020 5:42 pm

Thanks for the advice guys. Only thing is the car is a motability/lease car . So not sure how this works ?.

Henry11
Posts: 525
Joined: Mon Aug 07, 2017 1:06 pm

Re: Window rubber trim

Post by Henry11 » Thu Jun 11, 2020 5:56 pm

Can’t see how it changes things, should you accept damaged goods just because it’s motability or lease? No, when you ordered it you didn’t say can I have one with a dent, rubber hanging out and washer fluid leak on trim! Can’t see how you fund/pay for your car makes a difference, it’s been delivered damaged.
1.5 tsi evo DSG Match 150 ps. Crimson red, debadged, Kingston alloys, ergo seats and electric boot

Russ123
Posts: 112
Joined: Tue Jan 07, 2020 10:45 pm

Re: Window rubber trim

Post by Russ123 » Thu Jun 11, 2020 6:05 pm

I will ring motability in the morning and see what they say. I know with an Allspace it is around six month lead time maybe longer now because of covid. Not sure if they can just exchange the car for another that is if they have any stock ?

Henry11
Posts: 525
Joined: Mon Aug 07, 2017 1:06 pm

Re: Window rubber trim

Post by Henry11 » Thu Jun 11, 2020 6:11 pm

It’s obviously your choice. If it’s repaired as good as new, and you happy then all is good. If it was mine that I was going to keep them I’d be a little more concerned. Was just pointing out your options/ legal rights should you go down that route. Hope it is sorted for you soon to your satisfaction.
1.5 tsi evo DSG Match 150 ps. Crimson red, debadged, Kingston alloys, ergo seats and electric boot

Russ123
Posts: 112
Joined: Tue Jan 07, 2020 10:45 pm

Re: Window rubber trim

Post by Russ123 » Wed Jun 24, 2020 9:09 pm

Well i got the car back on Monday. They have fixed the dent in the roof and replaced the chrome strip. But they have said the valeter has tried twice to clean the roof lining. I have since noticed a fault with the coating on one of the alloy wheels . I sent the dealer some pictures of this and i had an email today to say they are ordering me a new wheel. But no update on the roof lining.

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Russ123
Posts: 112
Joined: Tue Jan 07, 2020 10:45 pm

Re: Window rubber trim

Post by Russ123 » Sat Jun 27, 2020 8:09 pm

Having a new wheel fitted on Monday. I will also mention that i have now noticed that the rear number plate is not straight !! FFS. This car is becoming my worst nightmare
Im now thinking the worst as are the screw holes on the boot out of line ?. Or is it the holes on the number plate they do look pretty level ?, but i do not know how these are mounted. On the front there is a plastic mount that the number plate is secured to.

chrisb
Posts: 219
Joined: Fri Sep 28, 2018 12:58 pm
Location: Near Oxford UK

Re: Window rubber trim

Post by chrisb » Sat Jun 27, 2020 8:46 pm

Russ123 wrote:
Sat Jun 27, 2020 8:09 pm
Having a new wheel fitted on Monday. I will also mention that i have now noticed that the rear number plate is not straight !! FFS. This car is becoming my worst nightmare
Im now thinking the worst as are the screw holes on the boot out of line ?. Or is it the holes on the number plate they do look pretty level ?, but i do not know how these are mounted. On the front there is a plastic mount that the number plate is secured to.
I think you’ll find the number plate itself will be at fault, mine was like this on delivery, just unscrewed it and elongated the hole in the number plate so it dropped down level, easy job that I know you shouldn’t have to do but rather that than return to dealer IMO :D
2019 SE-NAV 2WD TDI 150PS MANUAL IN TUNGSTEN SILVER, TITAN BLACK
VIENNA LEATHER.

Russ123
Posts: 112
Joined: Tue Jan 07, 2020 10:45 pm

Re: Window rubber trim

Post by Russ123 » Sat Jun 27, 2020 8:57 pm

Ok thank you. So do i just undo the screw on the out of line side ?

Hillbilly
Posts: 239
Joined: Sun Jul 21, 2019 2:11 am
Location: Sunshine Coast QLD

Re: Window rubber trim

Post by Hillbilly » Sat Jun 27, 2020 10:55 pm

Russ123 wrote:
Sat Jun 27, 2020 8:57 pm
Ok thank you. So do i just undo the screw on the out of line side ?
Loosen the plate and jiggle it a bit Holes are a bit bigger than the bolts and can get out of line. The nuts in the boot door wont be out of line as they are built in to the door and are captive nuts.

At worst take plate off and file the top of the high side hole with a rats tail file, of run a drill through it and push it up a bit to elongate the top of the hole.
MY 19 Tiguan 162TSI R line with DAP and SOUND. White with lots of OBD mods
Blackvue 750 s and DR450 dashcams

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