Volkswagen Tiguan MK2 Only Forum banner
Cancel
Create thread New Garage Forums

Solution - Fixing DiscoverCare 1.0.4 Windows application

Jump to Latest
34K views 12 replies 7 participants last post by  albino  
#1 ·
Hi all,

I was struggling to update my Tiguan 2016 with the DiscoverCare application. The software configuration is faulty, resulting with a "cannot contact update server" and I will show you how to fix it. I don't understand why VW does not provide a correct installation... As the server is unreachable, the application is completely broken, you can't switch markets, updates don't work, etc.

This guide is for the Windows version taken from the Discover Pro download page, currently 1.0.4 (Dec 2019).

Downloading the application
I took the Windows application from this page: https://webspecial.volkswagen.de/vwinfotainment/int/en/index/downloads/maps-download#/?car=caa01e0f-eba7-455f-929f-0e302c2a1d50&navi=57200c60-96a5-431f-80ed-a2f8456f19f4

View attachment 4936

Fixing the application
If you extract the archive and try to launch the DiscoverCareStart.exe application, you will end up with the following error.

This is caused by wrong URLs in the configuration file, they are pointing to http pages but VW upgraded to https (for technical-oriented readers, I used Fiddler to figure this out).

Open the DiscoverCare.config.ini file next to the .exe in the /application folder.


Replace all "http://" with "https://". My file looks like this. .


Save and try to start your DiscoverCareStart.exe again. The error should have disappeared, you will be able to select your model, year, etc. ENJOY !
 

Attachments

#4 ·
PokeItWithAStick said:
Hi albino,

Some coincidence that I tried to update my maps today, and found your newly posted fix.

As a software engineer I have to congratulate you on your catch. Nice work.

God knows why VW can't get something this simple right....

Mark
Click to expand...
You are the man albino :idea: :geek: :geek: Well done.
 
P
#5 ·
Saying that, the update still errored due to a "tar.gz" file it couldn't unzip. 7zip claimed it wasn't a valid archive.

In the end, I downloaded the 7z file relevant to the area i wanted, unzipped it, then replaced the root "maps" folder on the VW SD card. Just remember to unlock the SD card with the little plastic slider switch on the side.
 
#6 ·
Thanks all.

@PokeItWithAStick Their http client did not handle the 301 "Moved Permanently" that popped up with the initial urls. I did not download the whole thing yet, it's over 25GB..I have read several forums indicating that archives have to be extracted manually, will play with the card tomorrow (extFS or NTFS ?). I'm enjoying my Tiguan I just acquired (had a 2004 Mazda 3 so far...) but I am fairly disappointed by the software-side at this point, this is definitely not top notch. I was expecting a smoother experience...
 
P
#7 ·
albino said:
Thanks all.

@PokeItWithAStick Their http client did not handle the 301 "Moved Permanently" that popped up with the initial urls. I did not download the whole thing yet, it's over 25GB..I have read several forums indicating that archives have to be extracted manually, will play with the card tomorrow (extFS or NTFS ?). I'm enjoying my Tiguan I just acquired (had a 2004 Mazda 3 so far...) but I am fairly disappointed by the software-side at this point, this is definitely not top notch. I was expecting a smoother experience...
Click to expand...
On the install issue, based on my experiences with my previous Octavia you're better simply extracting the files and deleting then copying to the SD.

I agree the whole "interactivity" of the Tiguan is very messy: WifiHotspot/bluetooth/USB; MirrorLink/AndroidAuto; CarNet/WeConnect. You have to cherry pick and stick to it. Personally, I think AndroidAuto is the way forward. The hotspot stuff is pointless, and i've found the bluetooth buggy.
 
Volkswagen Tiguan MK2 Only Forum
posts
132K
members
17K
Since
2014
A forum community dedicated to Volkswagen Tiguan MK2 only owners and enthusiasts. Come join the discussion about performance, modifications, classifieds, troubleshooting, reviews, maintenance, and more!
Full Forum Listing
Explore Our Forums
Main Volkswagen Tiguan chat Faults & Technical Introductions Members Gallery For Sale / Wanted