Same as my 2024 Tiguan. I have managed to sort a get around using Octopus intelligent go where they schedule charging at times where cost is 7p per kWh. Octopus were very helpful nobody at VW were!!

 

Is there any chance VW will reintroduce this function though a software update?

This situation is completely crazy.

 

I got the impression they will not as they concluded with the message tough schedule manually. I have a shell recharge unit that will not schedule my car but not sure if any chargers will schedule.

Octopus takes over car and this charger and sorts everything

 

What do you do now to get that cheap charging?

 

Via octopus and done automatically

 

Oh right! but still don’t get how it works? Have you got a separate feed to your Shell charger that gets automatically fed in the early hours by something Octopus fitted?

 

All done over internet. Charge unit is connected to net and car of course is connected. Octopus contacts charger and car over net with your permission and everything is then done by octopus

 

Chat to octopus they were very helpful

 

That’s very good that Octopus can do that. I wondered how you were going to overcome the problem after your previous posts and thought you might need to get a different charger. No need to chat with them though as my TDI doesn’t need charging 😉

 

I got a golf gte 8.5 about 3 weeks ago and I can't schedule a charge either. I have a pod point and have set schedules in its app. But it doesn't always charge it like the pod point trys to charge but the car is in deep sleep mode and I have to wake the car up with the vw app then it will charge. VW need to add the schedule charge back soon as I'm having to wake up to start the charge at 23:55 every night so it doesn't cost me a small fortune to charge up. Anyone else have any idea if they will add it?

 

This is why I failed to charge using a remote timer plug and 13 amp unit. My car now charges to a schedule using off peak electricity via Octopus Intelligent as this system takes over charger unit and the car via the VW app

 

For the last four years I have charged my Golf Mk8 GTE using a 13amp granny charger and set it to charge using the timer in the car. Now I have the Mk8.5 version I a want to charge it the same way but now annoyingly I have to set it to start charging manually. Not in a position to change to Octopus Intelligent until next April and reluctant to buy a wall charger.

gtoth23gt have you spoken to the dealer about this? I have booked in at the end of the month with my dealer about this but I fear they will say “they all do that, gov.”

 

A socket timer or smart socket will do the job although it doesn't answer the question as to why VW delete yet another feature...

 

Octopus works with a charger unit. Do not think it will without one

 

My VW Golf GTE 1.5 with missing ‘Charging loc.‘


View attachment 12237

 

A ID7 screen that shows the ‘Charging loc.’ that is missing on my GTE. The online manual for my car clearly says it should be there!

 

VW response was tough luck!!

 

Sorry. I have posted both my and a ID7 infotainment screen on this forum twice. I am following this issue on three forums and obviously getting a bit confused. Please note that this Tiguan forum is the most informative on this subject. The other two are also not very positive about a satisfactory outcome 😢.

 

Anyone got any updates on this?

 

I have the 2022 eHybrid.

IMO the most reliable setup is to have a charger controlled by Octopus.

My Zappi charger is linked to Octopus Intelligent Go.

The VW car app is not linked to Octopus in any way. my advice is do not integrate the car to Octopus.

If when selecting charger integration it does ask for a car (not sure if it does now) try and select one with the closest capacity battery, this worked for me in the past, such as Golf GTE.

In the case of the Zappi, once the integration is created with Octopus, the charger rests in Eco+ mode and will only charge when it sees surplus.

This surplus trigger can be from….
1) Solar generation, don’t worry if you don’t have solar panels
2) Or a signal from Octopus telling the CHARGER to charge for each tome slot.

As far as the car knows, it’s plugged in to a charger which is WAITING TO CHARGE when surplus is available.

I can’t see this will be an issue for the new 2024 Hybrid without the car scheduling feature.

My setup has worked well for the last 2 years with no issues.

I plug the car in, it briefly charges for 30seconds to check the connection is good.

The charger then pauses waiting for surplus.
I then get a push notification from the Octopus app with the overnight charging slots.

Also to reassure me, I switched on announcements for the Octopus notification in iPhone iOS, so just after I plug the car in and I’m walking through the front door, it reads out the charging times. Saves me having to check the app that the schedule was set successfully.

I too am hoping to get the new Tiguan eHybrid next year.

 

Bad news and good news.

Took my Mk8.5 GTE to my dealer yesterday for them to find the missing in car drive battery charge timer which had been present in my previous Mk8. Much to my annoyance they confirmed that, like several on this forum have said, this useful function is not available.

BUT they did say that VW are planning to make this feature available sometime in the future. They had no idea as to the timeframe. Thought it might be done over the air.

 

Just picked up my new facelift Cupra Formentor and it too is missing the schedule option that the user manual clearly shows should be there. Thought I was going mad but seems like VW have removed this across brands too. Ridiculous!

 

I have a September purchased Tiguan Hybrid and can confirm the same issue. The car will not accept a delayed charge nor, despite the online manual saying to the contrary, can a time charging be set up. Confirmed by my VW dealer though they are puzzled by this situation and suggest that maybe a SW fix will be issued shortly! The problem is the car Which CW need to sort asap.

 

i can confirm that with an ohme home pro scheduling through the charger is possible to get the cheaper rates, hope this helps

 

Hello to everyone!
I came to this thread from another forum and this was very interesting that I started a small investigation on this.

Fist of all is that I am don't have any official information and this is only my investigation and my theory.

TL;DR
The functionality removed at some point and it should be come back, but maybe with other or similar functionality.



Volkswagen shows that the functionality was there

If we are looking to the promo video of Tiguan we will see that the functionality is there :

Youtube videos posted end of September of 2023

Volkswagen start receiving orders around January 2024.

Also we can see functionality in early Golfs 8.5

Introducing the all-new Elli Charger 2

One of the features :

Lower charging costs thanks to smart charging features: the new Elli Charger 2 optimizes charging according to a home’s solar energy production and electricity prices and reduces charging costs by up to 40 percent.

Please keep it for later.

Volkswagen updated the Mobile Application

Inside Volkswagen app you can see that there is a new section about ID. Charger Connect 2

Volkswagen is releasing Charger Connect 2 ( for Germany for now )


If we translate the page we will see :

Save on charging costs with the ID. Charger 2. Use your home's solar power or make the most of dynamic electricity tariffs to charge your electric car when costs are lowest. Smart, efficient charging that is both cost-effective and sustainable.

And now let's look at the small letters at the end of page

The Smart Charging functions are initially available via a link between the vehicle app and the Elli Smart Charging app. In the future, the Smart Charging functions will be integrated directly into the brand app.

Conclusion

So from my point of view, the functionality removed from final software of the car in order to introducing smart features in the new charger from Elli , brand of Volkswagen.

They will add it at some point but not sure if it will be the same functionality as we know from previous generation of ID cars.

To be honest as the other says, one of the most important functionality is missing.

Set when your car wish to charge or be ready for leaving and that's it.

Now you need to either wake up in the night to start charging, or calculate when you start the charging in order to be ready when you need it.

On the other hand I saw that the departure time is there for the climate... Also useful but it should be together with charging as it should be.

PS: My apologies I have added all the links for the above details but the system couldn't let me add them.

 

Yes just picked up the new Tiguan hybrid 2024 and scheduling is possible on the Ohme app. But, it's not fully charging the battery only 80% in 5 hours. Checked schedule and it seems the charge power fluctuates between 7.7kw and 3.8kw. If it was constant 7.7kw then it would charge in 4 hours. Any ideas?

 

FYI
There's the max charge option on the app which fully charges the battery to 100% but can only be used at the time so around midnight. Btw I'm with British Gas. 7.9p KW

 

Just purchased a Tiguan 2024 Elegance ehybrid and discovered it is a complete nightmare to charge. The digital manual shows a charging app similar to VW ID models but no settings are available in this 2024 ehybrid model. I was never told about this change - were you?

I just want VW to accept its like a recall problem for them to repair with a useless app. I have an Ohme wall charger which doesn’t charge the car and it’s all VWs fault NOT OHME.

The only way I can charge the car is by attaching a 3 pin plug charger and switching on immediately. The car just hates the Ohme Charger set up with Octpus Go.

I can’t belie that VW can’t solve this problem.

 

When I move house shortly I was planning to buy a Ohme charger and choose a suitable Octopus tariff so that I can charge my Golf GTE which has the 19.7kWh battery. Looks like I will have think again 🤬.

 

Sorry but it looks like you will have the same problem. Can’t charge from an Ohme wall box. Probably the same for other wall chargers.

Time to set up a pressure group of all VW people who have this problem and force VW to do something about it.

 

Found the following on the Volkswagen Newsroom dated 5 March 2024 -

“19.7 kWh high-voltage battery. The new Passat eHybrid will enable electric WLTP ranges of about 100 km. Previously, it was up to 57 km. The significant increase in range is achieved thanks to a new high-voltage battery. Its net energy content increases from 10.6 to 19.7 kWh compared with previous versions (gross: 13 to 25.7 kWh). The battery has a new cell technology for the 96 modules and external liquid cooling. Since the lithium-ion battery is also positioned in front of the rear axle, the interaction with the front-mounted drive (electric motor, DSG, TSI) results in balanced weight distribution.”

So the battery is a surprisingly large 25.7 kWh. Playing with figures I suspect at 100% the battery capacity is the 25.7 kWh. At 80% 20.56 kWh. This might mean that at ‘0’ miles range the battery is damagingly depleted at a mere 0.86 kWh.

All I want to know is what is the actual buffer when the range has dropped to ‘0’ miles.
Anyone know?